Make sure the Admin account has full privileges on the SQL DB you're trying to 
backup.

See Ya'
Howard


> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
> Of Hizny, Michael
> Sent: Thursday, December 18, 2008 8:44 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: [ADSM-L] SQL Database Agent error
> 
> Hi,
> 
> 
> 
> We just installed Data Protection for SQL on a windows 2008 server
> running SQL 2005.  We are getting the following error when we try a
> backup.  Has anyone seen this before?
> 
> Thanks,
> 
> Mike
> 
> 
> 
> Backup Failed.  ACO5402E . The virtual device set could not be created.
> 
> 
> 
> In the Event logs we get:
> 
> 
> 
> SQLVDI:Loc=CVDS::CreateEx,Desc=Create Memory, Error Code=(5)Access is
> denied.
> 
> 
> 
> 
> 
> We believe that it is a permissions error, but we can’t figure out what
> permission needs to change.  We are running the backup from an
> administrative account on the server and the scheduled backups run as a
> system level account.
> 
> 
> 
>