ADSM-L

Re: [ADSM-L] IBMTape driver issues on Win2K3

2008-12-18 00:17:11
Subject: Re: [ADSM-L] IBMTape driver issues on Win2K3
From: Steven Harris <sjharris AT AU1.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 18 Dec 2008 16:01:24 +1100
Thanks for the reply Wanda

Yep tried all that.  In the end application of the latest driver 6.1.9.9
fixed the problem.  Why the old one stopped working is inexplicable,
alignment of the planets or a stray cosmic ray perhaps?

Regards

Steve.




             Wanda Prather
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Hm.
- Make sure the Windows Removeable Media service is stopped and disabled.
Doesn't normally cause exactly that problem, but obviously something has
changed.

-If you look at the TS3310 via its web interface, does it still show a
control point defined on a drive?
-Have you checked its web interface for errors in its log?
-Are any drives offline in the library?

If Windows can't see the control point, TSM can't.  I'd be inclined to
define an alternate control point on a different drive and rediscover the
hardware with Windows, just to see if it pops up like it should.

W






On Wed, Dec 17, 2008 at 12:17 PM, Steven Harris
<sjharris AT au1.ibm DOT com>wrote:

> Hi All
>
> I wonder if any of you have some insight.
>
> Windows 2003 SP1 running TSM 5.4.4.0  IBMtape driver 6.1.9.8 which is
> almost the latest.  This was installed a month ago and has been running
> fine.
>
> Suddenly, Monday afternoon, my TS3310 tape library could not be contacted
> by TSM.  Looking at windows device manager I see a warning icon and "This
> device cannot start (Code 10)" on the Media changer device. The Changer
bus
> enumerator cannot now see the media changer but the drives appear to be
> visible,
>
> I've uninstalled/reinstalled the driver several times,  Specialists have
> been over the tape library and SAN with a fine tooth comb and can find
> nothing.  The box has rebooted multiple times.  Nothing works.
>
> Has anyone seen this problem before, have any idea what causes it or  how
> it may be fixed?
>
> Thanks
>
> Steve
>
> Steven Harris, who used to be an AIX admin before being sucked into the
> Redmond Vortex
>