Would you be so kind as to share your stories about why restores fail, when 
they do?

We are working on a way to prevent such failures.
(Our whitepaper is at http://www.tsmworks.com/downloads/art-whitepaper.pdf, if 
you're curious.)

Your real-world anecdotes are helpful!
Stories like:

    * "we found that the node had not been backed up in 3 months"
    * "the user's exclude list had excluded the file he needed"
    * "the tape volume TSM needed was missing / damaged / etc."

are what we're looking for. Got some?

Respond here, mail me, call me - all good.
Thanks!
-----------
Lindsay Morris
Principal
TSMworks, Inc.
lindsay AT tsmworks DOT com
919-403-8260

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