NO that's not normal.  Something is hosed up in the config.
The TS3310 should work just like a 3584 responding to a CHECKIN.
(Your SEARCH=BULK should NOT have worked after you manually moved the tapes
to storage slots.)

What you didn't say is which I/O slots you are using.
The 3310 can be configured with 6 I/O slots in the base unit, or with the 6
slots plus the (12? don't remember) slots in the expansion unit.  Which are
you using?  I've seen some flaky problems trying to use the lower slots if
things weren't configured properly.  Never seen any issues using the top 6.

-If you have changed the config of the logical library, make sure you stop
and restart TSM.  It has to pick up the number of slots & I/O slots when it
starts.

-Also:  this is really weird, but make sure your HBA drivers are current.  I
actually saw a 3310 that has a problem with the I/O slots until the HBA
drivers were updated to a level that included the correct tape I/O support..




On Wed, Nov 5, 2008 at 10:43 AM, Lamb, Charles P. <cplamb AT nppd DOT com> 
wrote:

> Hi.........
>
> We have just installed a brand new TS3310 ==> IBM 3576-L5B ATL.   Atape
> version is 11.2.7.0 and ATL version is 500GS002 which appears to be
> current.  TSM version is 5.4.3.2 and IBM 7026-H70 AIX V5.3.8.3.  We have
> an IBM 3584-L32/D32 ATL which works differently concerning the
> checkin/checkout tapes via I/O slots.  Does the TS3310 I/O slots work
> differently as oppose to the IBM 3584-L32/D32 ATL I/O slots.  See below for
> the TS3310 operational tasks.
>
> We have run tapeutil -f /dev/smc0 inventory which shows robot, I/O slots,
> drives and library slots.
>
> Step one of this morning.....
> 1)      Placed tapes into I/O slots
> 2)      IBM 3576 screen asked where the tapes should go system or cgoatl03
> - hit cgoatl03 button and OK button
> 3)      Ran label libv 3576lib checkin=scr overwrite=yes search=bulk
> labelsource=barcode
> 4)      We found in activity log anr8386w messages -- slot xx of library
> 3576lib is inaccessible, slot xx are the I/O slots
>
> Step two this morning.....
> 1)      Placed tapes into I/O slots
> 2)      IBM 3576 screen asked where the tapes should go system or cgoatl03
> - hit cgoatl03 button and OK button
> 3)      We went into IBM 3576 web GUI and manually moved the tapes from I/O
> slots to IBM 3576 library open slots
> 4)      Ran label libv 3576lib checkin=scr overwrite=yes search=bulk
> labelsource=barcode
> 5)      Ran q libv and showed the tapes as scratch tapes
>
> Why do we need step #3 above??  Is this normal??
>