ADSM-L

Re: [ADSM-L] WIndows2003 VSS errors

2008-10-21 02:38:59
Subject: Re: [ADSM-L] WIndows2003 VSS errors
From: "Cheung, Richard" <Richard.Cheung AT SANTOS DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 21 Oct 2008 17:06:48 +1030
Do the following:

Obtain hotfixes from Microsoft KB articles

KB934016, KB940349, KB951568

Apply these hotfixes - applicable for Windows 2003 SP2 and above.

In windows dsm.opt files, put in a line

TESTFLAGS VSSSYSTEMPROVIDER

So dsm.opt may look like:

PASSWORDACCESS   GENERATE

TCPSERVERADDRESS            servername
managedservices webclient schedule
schedmode prompted
tcpwindowsize 63
tcpbuffsize 32
txnbytelimit 25600
tcpnodelay yes
resourceutilization 4

TESTFLAGS VSSSYSTEMPROVIDER

DATEFORMAT  2


That seem to fix the system state backup issues very well.

Dont forget, Microsoft best practice is also to do a system state backup
to file as well via ntbackup.   This can be scheduled as a task to run
daily via a batch file (which is what we do here) .  Let me know if you
have issues with doing this but your windows engineers should be able to
figure it out. 
The most important thing to do for a windows backup is to have the
system state available, whether via ntbackup, or TSM, or preferably
both.   With the new fixes, ASR information can also be backed up by TSM
for more efficient bare metal restores.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Mark Stapleton
Sent: Saturday, 18 October 2008 1:34 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] WIndows2003 VSS errors

From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
Of Crosskey, Adam - Corporate Core - ICT Services
> I have a solution it seems.
> Microsoft KB940184 details repairing corruption to a registry key
> concerned with the vss writes.
> If you are suffering from VSS errors during TSM backups (and when the
> Scheduler starts), and get no output from the VSSADMIN LIST WRITERS
> command at the windows cmd line, follow the instructions in KB940184.
> I only had to complete the first step (although the COM+ service hung
> and I needed to reboot) to resolve the issue.

...and herein lies a lesson that we learn when we work with TSM. 

Because TSM uses naught but vendor APIs when working with an OS, the
vast majority of problems we have with backups (though not all,
certainly) lay with issues within the OS or hardware--not TSM itself.
 
--
Mark Stapleton (mark.stapleton AT cdw DOT com)
CDW Berbee
System engineer
7145 Boone Avenue North, Suite 140
Brooklyn Park MN 55428-1511
763-592-5963
www.berbee.com
 

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