So you folks have the following windows patches installed:
WindowsServer2003-KB940349-v3-ia64-ENU.exe
WindowsServer2003-KB940349-v3-x86-ENU.exe
WindowsServer2003.WindowsXP-KB940349-v3-x64-ENU.exe
(based on your platforms....)

Dwight

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Crosskey, Adam - Corporate Core - ICT Services
Sent: Friday, October 17, 2008 8:14 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] WIndows2003 VSS errors

Richard,
It seems this has become an issue since upgrading the server and clients
from 5.3 to 5.4.
It appears now to be a Windows problem, as the errors occur
independently of TSM activity, when attempting to query the VSS writers
using the vssadmin utility.
I will pursue it accordingly.
Thanks for your response,
Adam

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Richard Sims
Sent: 16 October 2008 12:18
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] WIndows2003 VSS errors

VSS_E_WRITER_INFRASTRUCTURE is a possible indication that the Windows
2003 Volume Shadow Copy Service is not running or is an error state.
A -1 return code from applications typically means that they didn't even
have enough infrastructure present to get started.
We don't have context on your problem, as in whether this is a new
client deployment, or an older client with an unchanged configuration
whose backups worked before; or what you've investigated (TSM error log,
Windows Event Log, VSS state, etc.).

   Richard Sims

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