I don't have anything to do with Windows maintenance/patches so I can't
answer.  I will pass this info to the responsible persons.



Paul van Dongen <Paul AT VANGUARD-IT.COM DOT BR>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
09/26/2008 03:38 PM
Please respond to
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To
ADSM-L AT VM.MARIST DOT EDU
cc

Subject
Re: [ADSM-L] Windows GUI - unusably slow






Maybe already discussed, but were some of the most recent patches relative
to VSS? Since you tested with two versions of the client, I can guarantee,
but I remember having such problems several months ago, when the client
would query VSS on start, and each query took several minutes. After 5 to
10 minutes it would go to the next step (GUI appearing). When you selected
files to backup, gues what? New query to VSS and new ten-minute wait.

A TRACE (can't remember the flags, unfortunately) revealed the problem,
and talking to MS about the VSS patches cured the problem.

Regards,
___________________________________________________
Paul Gondim van Dongen
IBM Certified Advanced Deployment Professional
    Tivoli Storage Management Solutions 2006, 2007 & 2008
IBM Certified Deployment Professional - ITWS 8.2
IBM Certified Storage Administrator - ITSM V5.4
SNIA Certified Professional
ITIL Foundation Certified
___________________________________________________
VANguard
Value Added Network guardian
+55-81-34198094
http://www.vanguard-it.com.br

________________________________________
From: ADSM: Dist Stor Manager [ADSM-L AT VM.MARIST DOT EDU] On Behalf Of Zoltan
Forray/AC/VCU [zforray AT VCU DOT EDU]
Sent: Friday, September 26, 2008 14:58
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Windows GUI - unusably slow

We have come upon a strange issue with the Windows GUI client.

It takes 10+ minutes to transition from startup to each screen.

>From the time you click to start it up, it takes 10-minutes before you get
the login prompt.  Then is jumps in immediately.  If you go to the setup
wizard to configure the dsm.opt file, it takes another 10-minutes before
that process starts up.

We have completely deleted/ripped out the GUI/TSM client, twice.  The
server shows little to no activity. CPU and network I/O is nill.

Once it connects to the TSM server, the session simply goes into a wait.
Bytes transfered as also nill (< 1k)

We have tried killing all antivirus.....rebooted.....etc

We have tried the latest client (5.5.1.1) as well as going back to a 5.4
client.

Any thoughts/suggestions?