[ADSM-L] Can't view archived files for retrieval: Windows tsm client

Hi Everyone,

I have a TSM 5.3.5.2 server on AIX 5.3 that is backing up a WinNT 5.02
server at TSM client 5.3.5.0 version.  A user is trying to retrieve files
that they had archived, but when they go to retrieve anything for the
hmch3126 node, they do not see any archived data.  As you can see below
the archived files do exist.  Do they need to do something on the TSM
client in order to be able to view the archived data?

Any suggestions are greatly appreciated!  I'm not a Windows guru by any
means so I really appreciate the help!

Node Name   Type  Filespace    FSID  Storage     Number of   Physical
Logical
                  Name               Pool Name       Files      Space
Space
                                                             Occupied
Occupied
                                                                 (MB)
(MB)
----------  ----  ----------  -----  ----------  ---------  ---------
---------
HMCH3126    Bkup  \\hmch312       1  CDLA_WIND      11,628   5,208.79
4,656.78
                   6\c$               OWS
HMCH3126    Bkup  \\hmch312       1  COPY_WIND      75,968  18,310.31
11,393.53
                   6\c$               OWS
HMCH3126    Bkup  \\hmch312       1  TAPE_WIND      64,340   8,766.96
6,736.22
                   6\c$               OWS
HMCH3126    Bkup  SYSTEM          2  CDLA_WIND       5,901   1,265.22
1,265.22
                   STATE              OWS
HMCH3126    Bkup  SYSTEM          2  COPY_WIND       5,901   1,265.22
1,265.22
                   STATE              OWS
HMCH3126    Bkup  SYSTEM          3  CDLA_WIND         120   1,032.11
1,032.11
                   SERVICES           OWS
HMCH3126    Bkup  SYSTEM          3  COPY_WIND         120   1,032.11
1,032.11
                   SERVICES           OWS
HMCH3126    Bkup  \\hmch312       4  CDLA_WIND          26   9,993.71
9,993.71
                   6\d$               OWS
HMCH3126    Bkup  \\hmch312       4  COPY_WIND      16,216  16,068.15
16,037.48
                   6\d$               OWS
HMCH3126    Bkup  \\hmch312       4  TAPE_WIND      16,190   6,043.76
6,043.76
                   6\d$               OWS
HMCH3126    Bkup  ASR             5  CDLA_WIND          42       0.38
0.38
                                      OWS
HMCH3126    Bkup  ASR             5  COPY_WIND          42       0.38
0.38
                                      OWS
HMCH3126    Bkup  \\hmch312       6  CDLA_WIND         910  34,401.00
34,336.21
                   6\e$               OWS
HMCH3126    Bkup  \\hmch312       6  COPY_WIND       7,430  131,791.2
130,666.3
                   6\e$               OWS                           9  8
HMCH3126    Bkup  \\hmch312       6  TAPE_WIND       6,520  96,620.89
96,330.08
                   6\e$               OWS
HMCH3126    Bkup  \\hmch312       8  CDLA_WIND           8       0.01
0.01
                   6\f$               OWS
HMCH3126    Bkup  \\hmch312       8  COPY_WIND          13       5.09
5.09
                   6\f$               OWS
HMCH3126    Bkup  \\hmch312       8  TAPE_WIND           5       5.09
5.09
                   6\f$               OWS
HMCH3126    Arch  \\hmch312       6  CDLA_WIND      14,711  847,198.1
847,198.1
                   6\e$               OWS                           3  3
HMCH3126    Arch  \\hmch312       6  COPY_WIND      19,511  1,090,628
1,090,622
                   6\e$               OWS                         .73  .47
HMCH3126    Arch  \\hmch312       6  TAPE_WIND       4,800  243,428.9
243,424.3
                   6\e$               OWS                           5  4
HMCH3126    Arch  \\hmch312       6  WINDOWS           464   4,840.75
4,840.75
                   6\e$
********************************
Joni Moyer
Highmark
Storage Systems, Storage Mngt Analyst III
Phone Number: (717)302-9966
Fax: (717) 302-9826
joni.moyer AT highmark DOT com
********************************