Hi Anil,

No, there were no checkouts being done against this tape or any of the
others that I have seen experience this error.  I have narrowed it down to
6 tape drives within the library, most of which are happening on 3.  As
you see below the tape is mounted/dismounted ok and then several hrs.
later it is requested to be mounted again and it says it's not present in
the library when in fact it is.  I have been looking at 25 tapes for this
past week which have experienced this issue and it is all the same.  The
tape is physically in the library (I have checked through ACSLS which is
the software that controls the SUN SL8500) and we also did an audit of the
library at the beginning of the week to resolve this issue, but that
doesn't appear to have helped.  I'm having the vendor of the tape drives
check out the 6 drives to see if it is a hardware issue with the drives or
a robot in the library or something...  but I can't pinpoint what is
causing this issue yet.

Thanks!

********************************
Joni Moyer
Highmark
Storage Systems, Storage Mngt Analyst III
Phone Number: (717)302-9966
Fax: (717) 302-9826
joni.moyer AT highmark DOT com
********************************



"Anil Maurya" <Anil.Maurya AT SANOFI-AVENTIS DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
06/06/2008 10:41 AM
Please respond to
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To
ADSM-L AT VM.MARIST DOT EDU
cc

Subject
Re: Tapes appear not present in library, but are physically in the library
????






Looks like someting happened between 06/05/08 01:25:26 and 06/05/08
05:26:07. Did you checkout using option remove=no ?

Good luck


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Joni Moyer
Sent: Friday, June 06, 2008 8:40 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Tapes appear not present in library, but are
physically in the library ????

Hi Everyone,

I have a TSM server 5.3.5.2 on AIX 5.3 with an external library which is
a SUN SL8500 and Gresham EDT manages the drive requests.  I have come
across an issue where the tape is physically in the library, but TSM
says that it is not present.  Any ideas/suggestions on what can be done?
Thanks in advance!

Date/Time             Message
--------------------
----------------------------------------------------------
06/05/08 01:01:33     ANR8337I LTO volume T04269 mounted in drive SL8500

                       (/dev/rmt5). (SESSION: 505692, PROCESS: 18285)
06/05/08 01:01:33     ANR0513I Process 18285 opened output volume
T04269.

                       (SESSION: 505692, PROCESS: 18285)
06/05/08 01:23:36     ANR0514I Session 505692 closed volume T04269.
(SESSION:
                       505692)
06/05/08 01:24:36     ANR8325I Dismounting volume T04269 - 1 minute
mount

                       retention expired.
06/05/08 01:24:41     ANR8336I Verifying label of LTO volume T04269 in
drive
                       SL8500 (/dev/rmt5). (SESSION: 505692, PROCESS:
18285)
06/05/08 01:25:26     ANR8468I LTO volume T04269 dismounted from drive
SL8500
                       (/dev/rmt5) in library SL8500. (SESSION: 505692,
PROCESS:
                       18285)
06/05/08 05:26:07     ANR8313E Volume T04269 is not present in library
SL8500.
                       (SESSION: 507496, PROCESS: 18312)
06/05/08 05:26:07     ANR1402W Mount request denied for volume T04269 -
volume
                       unavailable. (SESSION: 507496, PROCESS: 18312)
06/05/08 05:26:07     ANR1410W Access mode for volume T04269 now set to
                       "unavailable". (SESSION: 507496, PROCESS: 18312)
06/06/08 08:35:27     ANR2017I Administrator LIDZR8V issued command:
QUERY

                       VOLUME t04269 f=d  (SESSION: 558950)




ACSSA> display volume t04269
2008-06-06 08:36:04              Display Volume
 Vol_id  Acs  Lsm  Panel  Row  Column  Pool   Status    Media     Type
 T04269  0    1    17     3    0       100    home      LTO-200G  data
********************************
Joni Moyer
Highmark
Storage Systems, Storage Mngt Analyst III Phone Number: (717)302-9966
Fax: (717) 302-9826
joni.moyer AT highmark DOT com
********************************