ADSM-L

Re: [ADSM-L] multiple tapes being detected as WRITE PROTECTED in SL500 library

2008-04-03 03:49:11
Subject: Re: [ADSM-L] multiple tapes being detected as WRITE PROTECTED in SL500 library
From: Ibán Bernaldo de Quirós Márquez <ibanmdti AT YAHOO DOT ES>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 3 Apr 2008 07:46:14 +0000
Have you  checked that your microcode levels are up-to-date ¿?

Regards,
Bernaldo


----- Mensaje original ----
De: John C Dury <jdury AT DUQLIGHT DOT COM>
Para: ADSM-L AT VM.MARIST DOT EDU
Enviado: miércoles, 2 de abril, 2008 23:56:59
Asunto: [ADSM-L] multiple tapes being detected as WRITE PROTECTED in SL500 
library

We have an SL500 tape library with 50 tapes in it and 4 IBM Ultrium LTO4
drives. One of the drives consistently is detecting tapes that get mounted
to it as WRITE PROTECTED. We have replaced the fiber between the drive and
the DS-4900 SAN switch and also moved it into a new port in the SAN switch
in case the GBIC was causing the problem.
This all started with the same drive getting multiple MEDIA FAULT errors on
the same LTO4 drive and marking tapes as READ ONLY. Sun/STK has since
replaced the same drive and now the drive in the same slot on the SL500 is
getting the WRITE PROTECTED errors on the tapes that are mounted in it.

Could it be the new drive has a bad sensor in it? I'm just not sure what
else we can replace at this point to fix this. And if that is the case, are
these drives (IBM Ultrium) really that unreliable and get errors this
often? Or could it be something with the SL500? This is a new tape library
with new drives that is only a few months old. This is our production
system and having it mark 10-12 tapes a night as unavailable is quite a
pain when we only have 50 tapes in the whole library.
Thanks,
John


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