Is it the tracing causing the high system utilisation?

Ensure the application is allowed under the Windows execution prevention
tab- this can cause issues with java based applications.





"Large, Matthew : Barclays Wealth" <matthew.large AT BARCLAYS DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
11/03/2008 11:46
Please respond to
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To
ADSM-L AT VM.MARIST DOT EDU
cc

Subject
Re: [ADSM-L] Win32 client won't start






Andy,

I'm not getting much of a response from anything you mentioned, but I
noticed
the machine is running at 100% cpu constantly, so I'm guessing that might
be
causing this apparent 'hang'.

Once I've eliminated that, I'll continue with your suggestions.

Cheers,
Matthew

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Andrew Raibeck
Sent: 10 March 2008 22:23
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Win32 client won't start

Try running the following from an OS command prompt:

   vssadmin list writers

How long does that take to run?

Next, start dsmc and let it sit. Does it *eventually* start? Let it sit
for a long time if needed.... how long does it take to start up?

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager
.
html

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2008-03-10
07:03:18:

> Hi ADSMers,
>
> I've not seen this kind of problem before - I have a Win32 client
(5.4.1.0)
> which can ping it's Solaris10 TSM server (5.4.1.2), but fails to
connect.
> Starting dsmc from the command line brings me no prompt, TSM appears to
> deliver nothing to the screen, or the dsmerror.log.
>
> So I ran a service trace and it all seems normal up to:
>
> plug-in name     : PISNAPSHOT
> Library Path     : .\plugins\pivss.dll
> plug-in Version  : 5.4.1.0
> Plugin specific-info : <Provider:VSS> <Stack Position:Volume Manager>
> <SnapFuncMap:0x00002008>
> ===========================================
> 03/10/2008 13:42:13.335 [005696] [8340] : piLicense.cpp       ( 174):
> piLoadLicense() entry
> 03/10/2008 13:42:13.335 [005696] [8340] : piLicense.cpp       ( 324):
> piLoadLicense() exit, no license file required
> 03/10/2008 13:42:13.350 [005696] [8340] : optservices.cpp     (5368):
> poEnvVarInit: Entry
> 03/10/2008 13:42:13.350 [005696] [8340] : psfsinfo.cpp        (3545):
> psGetUncName(): Enter with path 'C:\'
> 03/10/2008 13:42:13.350 [005696] [8340] : vssreq.cpp          ( 761):
> VssRequestor::InitializeVss(): reqType=3, usageType=3
> 03/10/2008 13:42:13.350 [005696] [8340] : vssreq.cpp          ( 832):
> VssRequestor::InitializeVss(): VSS[CreateVssBackupComponents]
> 03/10/2008 13:42:13.350 [005696] [8340] : vssreq.cpp          ( 851):
> VssRequestor::InitializeVss(): VSS[InitializeForBackup]
> 03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp          ( 869):
> VssRequestor::InitializeVss(): VSS[SetBackupState]
> 03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp          (3339):
> VssQuerySystemWriters(): Entry --- querying for files to exclude from
> backup..
> 03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp          (3345):
> VSS[GatherWriterMetadata]
> 03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp          (8407):
> VssRequestor::QueryStatus(): VSS - waiting for asynchronous operation to
> complete for caller 'VssQuerySystemWriters()'
>
> At which point (after 1 minute) I ctrl-c out and this is written:
>
>                          unknown thread        -1================>
> 03/10/2008 13:43:36.362 [005696] [8740] : psthread.cpp        (1099):
> ??????????????????????????????????????
> ??03/10/2008 13:43:36.362 [005696] [8740] : psthread.cpp        (1108):
> ConsoleEventHandler(): Cleaning up and terminating Process ...
>
> I'm unable to stop the dsmcad service through the normal method (Error
1053:
> The service did not respond to the start or control request in a timely
> fashion); terminating the process from TaskManager is the only way to
stop
> it. It starts happily enough but doesn't write anything to the
> dsmerror/sched.log. Dsm.exe also does nothing.
>
> This is all I have to go on, so any help is hugely appreciated!
>
> Many Thanks,
> Matthew
>
>
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