Check to see if you have anything in the dsierror.log.  Also look in your Event 
Viewer for errors.  There may be a problem in your dsm.opt file.
 
Johnny

>>> "Large, Matthew : Barclays Wealth" <matthew.large AT BARCLAYS DOT COM> 
>>> 3/10/2008 9:03 AM >>>

Hi ADSMers,

I've not seen this kind of problem before - I have a Win32 client (5.4.1.0)
which can ping it's Solaris10 TSM server (5.4.1.2), but fails to connect.
Starting dsmc from the command line brings me no prompt, TSM appears to
deliver nothing to the screen, or the dsmerror.log.

So I ran a service trace and it all seems normal up to:

plug-in name     : PISNAPSHOT 
Library Path     : .\plugins\pivss.dll 
plug-in Version  : 5.4.1.0   
Plugin specific-info : <Provider:VSS> <Stack Position:Volume Manager>
<SnapFuncMap:0x00002008> 
=========================================== 
03/10/2008 13:42:13.335 [005696] [8340] : piLicense.cpp       ( 174):
piLoadLicense() entry
03/10/2008 13:42:13.335 [005696] [8340] : piLicense.cpp       ( 324):
piLoadLicense() exit, no license file required
03/10/2008 13:42:13.350 [005696] [8340] : optservices.cpp     (5368):
poEnvVarInit: Entry
03/10/2008 13:42:13.350 [005696] [8340] : psfsinfo.cpp        (3545):
psGetUncName(): Enter with path 'C:\'
03/10/2008 13:42:13.350 [005696] [8340] : vssreq.cpp          ( 761):
VssRequestor::InitializeVss(): reqType=3, usageType=3
03/10/2008 13:42:13.350 [005696] [8340] : vssreq.cpp          ( 832):
VssRequestor::InitializeVss(): VSS[CreateVssBackupComponents]
03/10/2008 13:42:13.350 [005696] [8340] : vssreq.cpp          ( 851):
VssRequestor::InitializeVss(): VSS[InitializeForBackup]
03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp          ( 869):
VssRequestor::InitializeVss(): VSS[SetBackupState]
03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp          (3339):
VssQuerySystemWriters(): Entry --- querying for files to exclude from
backup..
03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp          (3345):
VSS[GatherWriterMetadata]
03/10/2008 13:42:13.366 [005696] [8340] : vssreq.cpp          (8407):
VssRequestor::QueryStatus(): VSS - waiting for asynchronous operation to
complete for caller 'VssQuerySystemWriters()'

At which point (after 1 minute) I ctrl-c out and this is written:

                         unknown thread        -1================>
03/10/2008 13:43:36.362 [005696] [8740] : psthread.cpp        (1099):
??????????????????????????????????????
??03/10/2008 13:43:36.362 [005696] [8740] : psthread.cpp        (1108):
ConsoleEventHandler(): Cleaning up and terminating Process ...

I'm unable to stop the dsmcad service through the normal method (Error 1053:
The service did not respond to the start or control request in a timely
fashion); terminating the process from TaskManager is the only way to stop
it. It starts happily enough but doesn't write anything to the
dsmerror/sched.log. Dsm.exe also does nothing.

This is all I have to go on, so any help is hugely appreciated!

Many Thanks,
Matthew


This e-mail and any attachments are confidential and intended solely for the 
addressee and may also be privileged or exempt from disclosure under applicable 
law. If you are not the addressee, or have received this e-mail in error, 
please notify the sender immediately, delete it from your system and do not 
copy, disclose or otherwise act upon any part of this e-mail or its attachments.

Internet communications are not guaranteed to be secure or virus-free.
The Barclays Group does not accept responsibility for any loss arising from 
unauthorised access to, or interference with, any Internet communications by 
any third party, or from the transmission of any viruses. Replies to this 
e-mail may be monitored by the Barclays Group for operational or business 
reasons.

Any opinion or other information in this e-mail or its attachments that does 
not relate to the business of the Barclays Group is personal to the sender and 
is not given or endorsed by the Barclays Group.

Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services 
Authority.





Individuals who have received this information in error or are not authorized 
to receive it must promptly return or dispose of the information and notify the 
sender. Those individuals are hereby notified that they are strictly prohibited 
from reviewing, forwarding, printing, copying, distributing or using this 
information in any way.