ADSM-L

Re: [ADSM-L] What to use for TSM monitoring/alerting

2008-01-30 10:43:13
Subject: Re: [ADSM-L] What to use for TSM monitoring/alerting
From: Howard Coles <Howard.Coles AT ARDENTHEALTH DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 30 Jan 2008 09:38:34 -0600
The cost is fairly negotiable, and depends on how you work that out.  

Yes, you can download and demo Servergraph, and because its web based
you can customize it to do things it doesn't do out of the box.

A good contact there is:

Andrew "Zacc" Zaccagnino
Southeast Regional Sales Manager
Servergraph, Inc.
PH: 512-275-3972   Cell: 941-321-3276   Email: zacc AT rs DOT com
www.servergraph.com 

Tell him I sent you and you need a good deal.  :-D  The licenses are
what I would consider in the Mid level pricing for software.  They're
not cheap, but can be less if you twist their arm enough.  We're using
it to handle DRM tapes, alerting, and such on TSM Servers in three
states.  (Will be 4 TSM Servers in the near future)

See Ya'
Howard
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Nicholas Rodolfich
Sent: Wednesday, January 30, 2008 9:35 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] What to use for TSM monitoring/alerting

Do you know if there is an eval program for Servergraph? Do you know
what the cost is?

Nicholas Rodolfich
Network Administrator (AIX)
East Jefferson General Hospital
504-883-6955 (office)
228-223-1187 (mobile)
nrodolfich AT ejgh DOT org


>>> Howard.Coles AT ARDENTHEALTH DOT COM 1/29/2008 3:56 PM >>>
You should also look into Servergraph, which can send email alerts when
things like this go wrong.  I have benefited from those messages on more
than one occasion.  A problem we had recently with a few drives was that
they would just lock up.  The Library would think they were busy, but no
data would go in or out, and eventually TSM would time out on the drive.



See Ya'
Howard
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Stephen Mackereth
Sent: Tuesday, January 29, 2008 3:11 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] What to use for TSM monitoring/alerting

Hi Nicholas,

The 3584 can send snmp traps, this is configured via the specialist gui.
I wrote a few scripts to query TSM, ie number of drives offline, number
of paths offline

Regards,

Stephen.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Nicholas Rodolfich
Sent: Wednesday, 30 January 2008 7:31 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] What to use for TSM monitoring/alerting

Hello All,

Thanks for your help!!

We are running TSM 5.3.4 with a IBM 3584 library. Our library has not
exactly been the Pinnacle of MTBF. All the drives have been replaced,
some more than once and the medium changer has been replaced twice.
All
of this since April 2007.

The medium changer died this past Friday night and no one caught it
until the next day. Our DBA has made a big stink about monitoring TSM
and alerting when something is wrong. The DBA and another admin think
they can write some code to do this "alerting" on the 8493E message in
the activity log.

My question is: What tools are you folks using to monitor TSM and alert
you to any problems.

Nicholas


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IMPORTANT NOTICE:  This message and any included attachments are from
East Jefferson General Hospital, and is intended only for the
addressee(s), and may include Protected Health (PHI) or other
confidential information.  If you are the intended recipient, you are
obligated to maintain it in a secure and confidential manner and
re-disclosure without additional consent or as permitted by law is
prohibited.   If you are not the intended recipient, use of this
information is strictly prohibited and may be unlawful.  Please promptly
reply to the sender by email and delete this message from your computer.
East Jefferson General Hospital greatly appreciates your cooperation.