ADSM-L

Re: [ADSM-L] Windows client failing with RC=12 ANS5250E & ANS1468E errors

2008-01-17 08:27:29
Subject: Re: [ADSM-L] Windows client failing with RC=12 ANS5250E & ANS1468E errors
From: Timothy Hughes <Timothy.Hughes AT OIT.STATE.NJ DOT US>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 17 Jan 2008 08:26:49 -0500
Thanks George for your response! I believe this is a PreSched command issue.

regards


Huebschman, George J. wrote:
There is a preschedule command failing.  A Failed preschedule command
should stop everything after that from occurring.
        Find out what the PreSched command is trying to do and what is
lacking.  (Could a directory have been changed or a drive removed or
changed?)

MS Shadow Copy is failing, as is Automated System Recovery.  MS Shadow
Copy can fail a backup on its own.
There are at least two Scheduler Services that need to be running in
Manual mode:
        Volume Shadow Copy
        MS Software Shadow Copy Provider
You do not absolutely need to run MS Shadow Copy unless you plan to do
system state restores of your Clients.
You can stop it in the dsm.opt file at the Domain statement:
        Domain All-Local -systemstate -systemservices


Your Client is trying to backup a .pst file and are being refused
access.  The owner of the file may have it open and locked, or you may
not have permissions to access it while it is open.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Timothy Hughes
Sent: Wednesday, January 16, 2008 11:45 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Windows client failing with RC=12 ANS5250E & ANS1468E
errors

Hello all,

We have a client that has been failing with the following errors. Has
anyone had a issue of this type before?

ANS1228E Sending of object '\\milo06\c$\Program Files\Artisoft\WinBEEP
32\Server Data\Fountain.pst' failed ANS4007E Error processing
'\\milo06\c$\Program Files\Artisoft\WinBEEP 32\Server
Data\Fountain.pst': access to the object is denied
00:30:28 ANS5250E An unexpected error was encountered.
   TSM function name : VssRequestor::QueryStatus
   TSM function      : pAsync->QueryStatus() for caller
'CreateSnapshotSet()' returned VSS_E_PROVIDER_VETO
   TSM return code   : -1
   TSM file          : vssreq.cpp (8270)
00:30:28 ANS1999E Incremental processing of '\\milo06\e$' stopped.
00:30:28 ANS1999E Incremental processing of '\\milo0606\c$' stopped.
00:30:28 ANS1950E Backup using Microsoft volume shadow copy failed.
00:30:32 ANS1512E Scheduled event 'MIDNIGHT' failed.  Return code = 12.
ANS1228E Sending of object 'C:' failed
ANS1468E Backing up Automated System Recovery (ASR) files failed.  No
files will be backed up.

01:07:51 ANS1902E The PRESCHEDULECMD command failed. The scheduled event
will not be executed.
01:07:51 ANS1512E Scheduled event 'MIDNIGHT' failed.  Return code = 12.
10:27 ANS1228E Sending of object '\\milo06\c$\Program
Files\Artisoft\WinBEEP 32\Server Data\Fountain.pst' failed
00:10:27 ANS4007E Error processing '\\milo06\c$\Program
Files\Artisoft\WinBEEP 32\Server Data\Fountain.pst': access to the
object is denied
00:30:24 ANS5250E An unexpected error was encountered.
   TSM function name : VssRequestor::QueryStatus
   TSM function      : pAsync->QueryStatus() for caller
'CreateSnapshotSet()' returned VSS_E_PROVIDER_VETO
   TSM return code   : -1
   TSM file          : vssreq.cpp (8270)
00:30:24 ANS1802E Incremental backup of '\\milo06\c$' finished with 1
failure
00:30:24 ANS1802E Incremental backup of '\\milo06\c$' finished with 1
failure
00:30:24 ANS1950E Backup using Microsoft volume shadow copy failed.
00:30:28 ANS1512E Scheduled event 'MIDNIGHT' failed.  Return code = 12.
00:27:51 ANS5250E An unexpected error was encountered.
   TSM function name : VssRequestor::QueryStatus
   TSM function      : pAsync->QueryStatus() for caller
'CreateSnapshotSet()' returned VSS_E_PROVIDER_VETO
   TSM return code   : -1
   TSM file          : vssreq.cpp (8270)
00:27:51 ANS1950E Backup using Microsoft volume shadow copy failed.
00:27:56 ANS1512E Scheduled event 'MIDNIGHT' failed.  Return code = 12.
01:07:53 ANS1228E Sending of object 'C:' failed
01:07:53 ANS1468E Backing up Automated System Recovery (ASR) files
failed.  No files will be backed up.
01:07:54 ANS1902E The PRESCHEDULECMD command failed. The scheduled event
will not be executed.
01:07:54 ANS1512E Scheduled event 'MIDNIGHT' failed.  Return code = 12.
01:07:45 ANS1228E Sending of object 'C:' failed
01:07:45 ANS1468E Backing up Automated System Recovery (ASR) files
failed.  No files will be backed up.
01:07:46 ANS1902E The PRESCHEDULECMD command failed. The scheduled event
will not be executed.
01:07:46 ANS1512E Scheduled event 'MIDNIGHT' failed.  Return code = 12.
01:34:54 ANS1228E Sending of object 'C:' failed
01:34:54 ANS1468E Backing up Automated System Recovery (ASR) files
failed.  No files will be backed up.
01:34:55 ANS1902E The PRESCHEDULECMD command failed. The scheduled event
will not be executed.
01:34:55 ANS1512E Scheduled event 'MIDNIGHT' failed.  Return code = 12.

Thanks for any help in Advance!

Windows Client Server 2003 Enterprise Edition TSM Client 5.3.4.0 TSM
Server 5.3.3.4 AIX 5.3

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