Hi Tim,
If you take a look at the APAR I cited, you'll see it refers to the same
issue as the tech note. The latter is just a "shot-in-the-dark" attempt to
work around the APAR symptoms. The former has no known solution; we cannot
reproduce this in the lab, and diagnostic code run by customers is
successful; then when the diagnostic code is removed and the original code
reinstated, the problem goes away. My SWAG at this is either a file-system
timing problem, or current directory in the running TSM processes not
being what we expect. But attempts to prove these theories (neither of
which I am "married to", but they are the only things I can think of)
fail, as I mentioned before, and the problem eventually resolves itself.
So I would recommend taking the action described in the APAR text, which
is to contact technical support for further assistance.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com
IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 10/09/2007
07:24:20 AM:
> Hi Andrew,
>
> Thanks...I took a look at Technote IBM Technote 1234244 and APAR
> IC44846. I think
> IBM Technote 1234244 may be the problem because why would this happen
> all of a sudden the backup was working up until 10/4/07. Though because
> of that even looking
> at Technote 1234244 I am skeptical.The other Windows clients backup are
> running fine.
> The Scheduler service has since been uninstalled/reinstalled using the
> GUI by someone.
> I wonder if I use the dsmcutil to remove both the CAD and Scheduler and
> re-install
> the Scheduler using the GUI then doing the following
>
> Dsmcutil update cad /name:?TSM Client Acceptor? /cadschedname:?TSM
> Client Scheduler?
>
> will help? I don't believe that was done I think it was just removed
> using the GUI, I
> will have to check.
>
> F.Y.I - the following line has been in the dsm.opt file since the node
> started
> backing up in 2005. MANAGEDSERVICES WEBCLIENT SCHEDULE
>
>
> Tim
>
> Andrew Raibeck wrote:
> > My money says this is APAR IC49693. Go to the link in my sig and
search
> > for the APAR number for more info.
> >
> > Regards,
> >
> > Andy
> >
> > Andy Raibeck
> > IBM Software Group
> > Tivoli Storage Manager Client Product Development
> > Level 3 Team Lead
> > Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> > Internet e-mail: storman AT us.ibm DOT com
> >
> > IBM Tivoli Storage Manager support web page:
> > http://www.ibm.
> com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
> >
> > The only dumb question is the one that goes unasked.
> > The command line is your friend.
> > "Good enough" is the enemy of excellence.
> >
> > "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 10/05/2007
> > 11:12:19 AM:
> >
> >
> >> Hello all,
> >>
> >> One of our clients Windows 2003 server TSM Clients service doesn't
want
> >> to start.
> >> I have restarted the Client Acceptor several times but the schedule
> >> won't start the date still
> >> say's 10/4/07 has anyone ever experienced this? There is nothing in
the
> >> dsmerror.log to
> >> indicate the problem from what I can see, Below is what is shown in
the
> >> dsmsched.log
> >> and dsmwebcl.log.
> >>
> >>
> >>
> >> 10/03/2007 00:39:44 --- SCHEDULEREC QUERY BEGIN
> >> 10/03/2007 00:39:44 --- SCHEDULEREC QUERY END
> >> 10/03/2007 00:39:44 Next operation scheduled:
> >> 10/03/2007 00:39:44
> >> ------------------------------------------------------------
> >> 10/03/2007 00:39:44 Schedule Name: MIDNIGHT
> >> 10/03/2007 00:39:44 Action: Incremental
> >> 10/03/2007 00:39:44 Objects:
> >> 10/03/2007 00:39:44 Options:
> >> 10/03/2007 00:39:44 Server Window Start: 00:00:01 on 10/04/2007
> >> 10/03/2007 00:39:44
> >> ------------------------------------------------------------
> >> 10/03/2007 00:39:44 Scheduler has been stopped.
> >>
> >> TSM 5.3
> >> AIX 5.3
> >> TSM Client 5.3
> >> Windows 2003
> >>
> >> Thanks for any help in advance!
> >>
> >> Tim
> >>
> >> These error message are in the dsmerror.log but I don't see anything
> >> that would cause the
> >> service not to start.
> >>
> >> ANS1228E Sending of object '\\logician1\c$\Program Files\CA\eTrust
> >> Antivirus\ArcTemp\arc0002.tmp' failed
> >> 10/04/2007 09:50:58 ANS4005E Error processing '\\logician1\c$\Program
> >> Files\CA\eTrust Antivirus\ArcTemp\arc0002.tmp': file not found
> >> 10/04/2007 09:52:22 ANS1228E Sending of object
> >> '\\logician1\c$\WINDOWS\Temp\hsperfdata_SYSTEM\864' failed
> >> 10/04/2007 09:52:22 ANS4987E Error processing
> >> '\\logician1\c$\WINDOWS\Temp\hsperfdata_SYSTEM\864': the object is in
> >> use by another process
> >> 10/04/2007 09:52:22 ANS1802E Incremental backup of '\\logician1\c$'
> >> finished with 2 failure
> >>
> >> 10/04/2007 09:57:02 GatherWriterStatus():
> >> GatherWriterStatus(...pHrResultFailure )() failed with
> >> hr=VSS_E_WRITERERROR_NONRETRYABLE
> >> 10/04/2007 09:57:02 GatherWriterStatus(): GetWriterStatus() returns
> >> VSS_WS_STABLE failure for writer 'Cluster Service Writer'. Writer
error
> >> code: [0x800423f4]
> >>
> >> 10/04/2007 09:58:16 ANS1228E Sending of object
> >> '\\logician1\d$\oracle\ora92\network\log\fslloggroup.log' failed
> >> 10/04/2007 09:58:16 ANS4037E File
> >> '\\logician1\d$\oracle\ora92\network\log\fslloggroup.log' changed
during
> >> processing. File skipped.
> >> 10/04/2007 09:58:16 ANS1802E Incremental backup of '\\logician1\d$'
> >> finished with 1 failure
> >>
> >> 10/05/2007 09:39:26 UseExternalTimer: Unable to open timer file
> >> '\s1sk.', errno=2, error:No such file or directory
> >>
|
