ADSM-L

Re: [ADSM-L] Why won't TSM services start?

2007-10-08 14:21:05
Subject: Re: [ADSM-L] Why won't TSM services start?
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 8 Oct 2007 12:20:23 -0600
My money says this is APAR IC49693. Go to the link in my sig and search
for the APAR number for more info.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 10/05/2007
11:12:19 AM:

> Hello all,
>
> One of our clients Windows 2003 server TSM Clients service doesn't want
> to start.
> I have restarted the Client Acceptor several times but the schedule
> won't start the date still
> say's 10/4/07 has anyone ever experienced this? There is nothing in the
> dsmerror.log to
> indicate the problem from what I can see, Below is what is shown in the
> dsmsched.log
> and dsmwebcl.log.
>
>
>
> 10/03/2007 00:39:44 --- SCHEDULEREC QUERY BEGIN
> 10/03/2007 00:39:44 --- SCHEDULEREC QUERY END
> 10/03/2007 00:39:44 Next operation scheduled:
> 10/03/2007 00:39:44
> ------------------------------------------------------------
> 10/03/2007 00:39:44 Schedule Name:         MIDNIGHT
> 10/03/2007 00:39:44 Action:                Incremental
> 10/03/2007 00:39:44 Objects:
> 10/03/2007 00:39:44 Options:
> 10/03/2007 00:39:44 Server Window Start:   00:00:01 on 10/04/2007
> 10/03/2007 00:39:44
> ------------------------------------------------------------
> 10/03/2007 00:39:44 Scheduler has been stopped.
>
> TSM 5.3
> AIX 5.3
> TSM Client 5.3
> Windows 2003
>
> Thanks for any help in advance!
>
> Tim
>
> These error message are in the dsmerror.log but I don't see anything
> that would cause the
> service not to start.
>
> ANS1228E Sending of object '\\logician1\c$\Program Files\CA\eTrust
> Antivirus\ArcTemp\arc0002.tmp' failed
> 10/04/2007 09:50:58 ANS4005E Error processing '\\logician1\c$\Program
> Files\CA\eTrust Antivirus\ArcTemp\arc0002.tmp': file not found
> 10/04/2007 09:52:22 ANS1228E Sending of object
> '\\logician1\c$\WINDOWS\Temp\hsperfdata_SYSTEM\864' failed
> 10/04/2007 09:52:22 ANS4987E Error processing
> '\\logician1\c$\WINDOWS\Temp\hsperfdata_SYSTEM\864': the object is in
> use by another process
> 10/04/2007 09:52:22 ANS1802E Incremental backup of '\\logician1\c$'
> finished with 2 failure
>
> 10/04/2007 09:57:02 GatherWriterStatus():
> GatherWriterStatus(...pHrResultFailure )() failed with
> hr=VSS_E_WRITERERROR_NONRETRYABLE
> 10/04/2007 09:57:02 GatherWriterStatus(): GetWriterStatus() returns
> VSS_WS_STABLE failure for writer 'Cluster Service Writer'. Writer error
> code: [0x800423f4]
>
> 10/04/2007 09:58:16 ANS1228E Sending of object
> '\\logician1\d$\oracle\ora92\network\log\fslloggroup.log' failed
> 10/04/2007 09:58:16 ANS4037E File
> '\\logician1\d$\oracle\ora92\network\log\fslloggroup.log' changed during
> processing.  File skipped.
> 10/04/2007 09:58:16 ANS1802E Incremental backup of '\\logician1\d$'
> finished with 1 failure
>
> 10/05/2007 09:39:26 UseExternalTimer:  Unable to open timer file
> '\s1sk.', errno=2, error:No such file or directory

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