I was seeing the same EXCEPTION_ACCESS_VIOLATION error with the TSM
client and scheduler. In our case we updated to a newer version of
the client, and the problem went away.

I suspect that one of the service packs, or third party security apps
applied to the box tightened down some aspects of interprocess
communication.

I'm sorry to be so short on details.

[RC]



On Jun 19, 2007, at 4:25 AM, Alexander Verkooijen wrote:

Hi,

(TDP for Domino 5.3.0.0 on Windows Server 2003 R2 Enterprise Edition,
TSM Server 5.3.4.1 on AIX 5.3.0.0)

During a backup the client (both GUI and command line) crashes:

2007/06/07 13:41:42
IBM Tivoli Storage Manager
Version: 5.3.0.0
Build date:  Wed Dec 08 17:46:19 2004

domdsmc.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:7C342D6E

Register dump:
EAX=00000000  EBX=00000000  ECX=0000007A  EDX=7C380D52  ESI=00000000
EDI=00000000  EBP=0011FC94  ESP=0011FC70  EIP=7C342D6E  FLG=00000246
CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000

Crash dump successfully written to file 'C:\Program
Files\Tivoli\TSM\domino\dsmcrash.dmp'

Stack Trace:
001B:7C342D6E (0x00000000 0x7C380D50 0x00000000 0x00979468)
MSVCR71.dll, strpbrk()+39 bytes
001B:7C34BC33 (0x009727F8 0x00000000 0x7C380D50 0x7C35771F)
MSVCR71.dll, mbsdec()+105 bytes
001B:7C34BCB8 (0x00000000 0x00000000 0x00000000 0x00000000)
MSVCR71.dll, mbspbrk()+35 bytes

I couldn't find anything like this for the Domino TDP
in the list archive, the APAR database or with Google.
Does anyone here have an idea what is wrong?

Thanks,

Alexander

------------------------------------------------------------
Alexander Verkooijen
Senior Systems Programmer
High Performance Computing
SARA Computing & Networking Services