Just an update for this issue. The problem has been resolved. It seems
like it was a library firmware issue. The fix was to downgrade the
firmware to version 5770. The replaced drive then updated properly, and
the proper serial number was displayed using the web interface. By
downgrading the library firmware it did give me problems with my other gen
2 fiber drives though, so firmware was then brought back up to the highest
level. After this I was then able to define the drive properly, and bring
it back online. Hopefully future firmware revisions will address this.
Thanks to all for the info.
Cheers,
Chris
Chris McKay writes:
>Yes, I tried both serial and element=autodetect
>
>
>
>"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> writes:
>It sounds like the serial information to me. Did you try the
>serial=autodetect when defining it? I had to do this the last time I added
>some LTO3 drives.
>
>On 6/12/07, Chris McKay <Chris.McKay AT ycdsb DOT ca> wrote:
>>
>> We did recently update the firmware on both the library, and the drives,
>> also updated the changer and tape device drivers on the server as well.
>>
>>
>>
>> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> writes:
>> >Hi,
>> >
>> >By any change has there been a hardware change?
>> >
>> >- delete drive from ITSM config,
>> >- reboot Windows
>> >- define drive serial=autodetect
>> >- define path to drive
>> >
>> >
>> >Regards,
>> >
>> >Karel
>> >
>> >-----Original Message-----
>> >From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
>Of
>> >Chris McKay
>> >Sent: dinsdag 12 juni 2007 14:25
>> >To: ADSM-L AT VM.MARIST DOT EDU
>> >Subject: Define path problems
>> >
>> >Hi All,
>> >
>> >I am having problems with replacing a SCSI LTO tape drive in my 3584
>> >library. Usually a routine procedure, but this time I am having major
>> >difficulties. Whenever I try to redefine the path for this particular
>> >drive I get the following error: ANR8972E DEFINE PATH: Unable to find
>> >the element number for drive DRIVE3 in library 3584LIB
>> >
>> >I have been talking with both TSM software support, and hardware
>> >support, and still not much luck. The drive is being detected by the
>> >server properly, and the library detects the drive fine as well. We
>have
>> >tried two different drives as well. I did notice the library specialist
>> >does report a different serial number than the library itself reports
>> >though..
>> >The server is Windows 2000. Has anyone seen this before? Any ideas???
>> >
>> >Take Care,
>> >
>> >Chris
>> >
>> >Chris McKay
>> >Systems Administrator
>> >York Catholic District School Board
>> >
>> >
>> >
>> >
>> >______________________________________________
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>> >intended recipient, please contact the sender by reply email and
>destroy
>> >all copies of the original message. Thank you for your cooperation.
>>
>>
>>
>>
>> ______________________________________________
>> This message is for the sole use of the intended recipients and may
>> contain confidential and privileged information. Any unauthorized
>review,
>> use, disclosure or distribution is prohibited. If you are not an
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>
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