Hi,

By any change has there been a hardware change?

- delete drive from ITSM config,
- reboot Windows
- define drive serial=autodetect
- define path to drive 


Regards,

Karel

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Chris McKay
Sent: dinsdag 12 juni 2007 14:25
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Define path problems

Hi All,

I am having problems with replacing a SCSI LTO tape drive in my 3584
library. Usually a routine procedure, but this time I am having major
difficulties. Whenever I try to redefine the path for this particular
drive I get the following error: ANR8972E DEFINE PATH: Unable to find
the element number for drive DRIVE3 in library 3584LIB

I have been talking with both TSM software support, and hardware
support, and still not much luck. The drive is being detected by the
server properly, and the library detects the drive fine as well. We have
tried two different drives as well. I did notice the library specialist
does report a different serial number than the library itself reports
though..
The server is Windows 2000. Has anyone seen this before? Any ideas???

Take Care,

Chris

Chris McKay
Systems Administrator
York Catholic District School Board




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