Hi TSM-gurus,

I tried to test the BMR of a W2K3 SP1 Node with a TSM 5.4.0.2 client as
described in 
http://www-1.ibm.com/support/docview.wss?uid=swg21242128

When doing the "dsmc restore systemstate" I get
"ANS1949E Microsoft volume shadow copy snapshot initialization failed."
and
dsmc crashed with message
"dsmc.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:7C350440"

I've saved the DSMERROR.LOG, the Windows Eventlog, the DSMCRASH.LOG and
the DSMCRASH.DMP

Has anyone else seen this before?
Could this be caused by a typo in the TSM function "LoadXmlDocuement()"
(the "e" seems to be surplus)

   TSM function      : LoadXmlDocuement() from file
'E:\adsm.sys\xml.state\tsm.xml' returned no error

Before I open a case with IBM I'm going to install the latest Post-SP1
VSS patches from M$
Does anyone have any further suggestions?

Thanks in advance
Thomas Rupp

DSMERROR.LOG
------------------------------------------------------------------------
--------
04/23/2007 10:39:39 ANS1009W An error occurred processing the operating
system include/exclude statements.
The error was detected while processing:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesN
otToBackup\DRM. RC = 13.
04/23/2007 10:39:40 ANS5250E An unexpected error was encountered.
   TSM function name : VssRequestor::LoadXmlDocument
   TSM function      : CreateFile() failed for file
'E:\adsm.sys\xml.state\tsm.xml' return code '3'
   TSM return code   : 0
   TSM file          : vssreq.cpp (8295) 
04/23/2007 10:39:40 ANS5250E An unexpected error was encountered.
   TSM function name : VssRequestor::InitializeVss
   TSM function      : LoadXmlDocuement() from file
'E:\adsm.sys\xml.state\tsm.xml' returned no error
   TSM return code   : 4341
   TSM file          : vssreq.cpp (1035) 
04/23/2007 10:39:40 ANS1949E Microsoft volume shadow copy snapshot
initialization failed.

DSMCRASH.LOG
------------------------------------------------------------------------
--------
2007/04/23 10:39:40
IBM Tivoli Storage Manager
Version: 5.4.0.02 
Build date:  Wed Feb 21 12:48:29 2007

dsmc.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:7C350440

Register dump:
EAX=00209834  EBX=00324850  ECX=00FA0FB8  EDX=00209834  ESI=00FA0FE6
EDI=00209834  EBP=000010F5  ESP=0357E024  EIP=7C350440  FLG=00010202
CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000

Crash dump successfully written to file 'E:\Program
Files\Tivoli\TSM\baclient\dsmcrash.dmp'

Stack Trace:
001B:7C350440 (0x00000000 0x00000000 0x00000000 0x00000000) MSVCR71.dll,
wcslen()+4 bytes
.