Re: Somewhat off-topic: TSMManager software users?

faily straightfoward. used sql passed from the pc to retrieve
info...some queries never return..........:-)

We use it for its daily summary report of missed clients, bad tapes,
etc.

>>> KThach AT COVHLTH DOT COM 12/08/06 3:36 PM >>>
Thanks, I appreciate that.  I hope this isn't an indicator of what it
is
like when you need tech support.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
Of
Zoltan Forray/AC/VCU
Sent: Friday, December 08, 2006 3:25 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Somewhat off-topic: TSMManager software users?

I am a beta tester for the product owner/developer. I will send them
an
email with this message and your email.

BTW, I know what you are going through. Their representatives in the
US
are pretty bad. We went through grief trying to get a bill straight
(and
getting the license key) from them.

----------------------------------------------------
Zoltan Forray
Virginia Commonwealth University
Office of Technology Services
University Computing Center
e-mail: zforray AT vcu DOT edu
voice: 804-828-4807



"Thach, Kevin G" <KThach AT COVHLTH DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
12/08/2006 03:20 PM
Please respond to
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To
ADSM-L AT VM.MARIST DOT EDU
cc

Subject
[ADSM-L] Somewhat off-topic:  TSMManager software users?






I've recently completed an evaluation of the TSMManager product, and
am
wanting to purchase it.  However, I can't get the Tivoli Associates
reseller to call me back.  I literally can't give my money away!!  Can
someone that is using this product provide me with a contact for
support, or any other live person that will be able to get me in touch
with the right people?




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