ADSM-L

Re: tsm not recognizing tape unit

2006-10-12 12:53:56
Subject: Re: tsm not recognizing tape unit
From: Leigh Reed <L.Reed AT MDX.AC DOT UK>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 12 Oct 2006 17:51:54 +0100
This has been somewhat intriguing. 
With Windows TSM servers post 5.2 and with only IBM devices attached I have 
always left the TSM device driver set to manual and I have never had the need 
to start it.

However, from the previous postings, it seems that this is not the consensus. I 
have gone back over the 5.2 and 5.3 Admin Guides and neither appears to be 
clear about the right configuration.

We currently have 2 x W2K servers with IBM LTO devices attached (LTO1 & LTO3 in 
a 3584 library). One server is 5.2 and one is 5.3. I have found that if I 
change the TSM device driver to start at boot (having to enable Optical Device 
Support) and then reboot server, all drives are still accessible through TSM. 

So......from this experience, both appear to work (in my environment). Which 
method is actually correct, I don't know. However, I would still say that 
perhaps the problem that Mario is experiencing is rooted somewhere else.

I am running with the IBM Tape driver version 6.0.8.2 in both cases and my 
drives are fiber channel attached via SAN and the f/w version of my LTO3 drives 
is 5BG4.


Leigh

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Thorneycroft, Doug
Sent: 11 October 2006 21:10
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [SPAM: 16.000] Re: [ADSM-L] tsm not recognizing tape unit

Yes, it does, you also have to enable Windows 2000 and Optical Device Support.
This is on a WIN2k Server, Running TSM ver. 5.2
I don't know if it is different on Win2003 or for TSM Ver 5.3,
Check the admin guide.

The following is copied from the 5.2 admin Guide.
Under the heading:
 "Controlling All Devices with the IBM Tivoli Storage Manager Device Driver"

>From the Tivoli Storage Manager Console: 
1. From the Tivoli Storage Manager Console, expand the tree to Tivoli Storage 
Manager Device Driver for the machine that you are configuring. 
2. Expand TSM Device Driver and Reports. 
3. Click Service Information in the IBM Tivoli Storage Manager Console tree. 
The Service Information window appears in the right panel. 
4. Right click IBM Tivoli Storage Manager Device Driver. A pop-up menu appears. 
5. Click Properties in the pop-up menu. The Device Driver Options dialog 
appears. 
6. Click to check the Enable Windows 2000 and Optical Device Support check box. 
The startup type is set to Boot as a default. 
7. Click OK.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Mario Behring
Sent: Wednesday, October 11, 2006 12:48 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: tsm not recognizing tape unit


No. But, just out of curiosity, is there any difference if it is started at 
boot time or not ?

Mario


----- Original Message ----
From: "Thorneycroft, Doug" <dthorneycroft AT LACSD DOT ORG>
To: ADSM-L AT VM.MARIST DOT EDU
Sent: Wednesday, October 11, 2006 4:38:52 PM
Subject: Re: tsm not recognizing tape unit


Do you have your TSM device driver set to start at boot?

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Mario Behring
Sent: Wednesday, October 11, 2006 11:58 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: tsm not recognizing tape unit


Richard,

The device is connected to a SCSI 160 and is being recognized by the SCSI 
interface during the boot process. Windows 2000 also recognizes the unit. I am 
updating the firmware and returning the driver to the version you have pointed. 
The Windows RSM service is disabled............but, what about the TSM Device 
Driver component? Should I install it? I´ve tried with and without 
it.........some notes at the Admin Guide are saying that I can do either 
way.............

Please advise.

Mario




----- Original Message ----
From: Richard van Denzel <r.vandenzel AT BSU DOT NL>
To: ADSM-L AT VM.MARIST DOT EDU
Sent: Wednesday, October 11, 2006 4:17:14 AM
Subject: Re: tsm not recognizing tape unit


Hi Mario, 

Guessing from your notes, you have ran the install.exe that comes with the 
driver. The driver you are using is not the latest (6.1.3.8 is). Have you tried 
using an older driver like 6.0.8.2 (I can e-mail it if you don't have it)?
What FW has the LTO3 drive, if not the latest have you tries upgrading the FW 
on the drive?
Is the drive visible on the HBA (Fibre or SCSI) during the BIOS part of the 
boot process?
Is the HBA at a supported FW level?
If the HBA is a SCSI-320? If so, have you tried setting it to 160, there is an 
issue when the drive or library is on a 320 channel.
Is the drive visible under W2K?

Met vriendelijke groet, with kind regards,

Richard van Denzel

-----Oorspronkelijk bericht-----
Van: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] Namens Mario 
Behring
Verzonden: dinsdag 10 oktober 2006 22:45
Aan: ADSM-L AT VM.MARIST DOT EDU
Onderwerp: [ADSM-L] tsm not recognizing tape unit

Hi list,

I have the following environment:

TSM 5.3.2 Server running on a W2K box
IBM ULTRIUM III LTO 3580 connected via SCSI

I´ve installed the windows certified driver downloaded from the 
ftp://ftp.software.ibm.com/storage/devdrvr/Windows/Win2000/Latest/ and 
ftp://ftp.software.ibm.com/storage/devdrvr/Windows/Win2000/LTO_WHQL_Cert.................I´ve
 tried both versions...........looks like that only the certified one 
works.....................the install output is below:

Running installation application, version 6.1.3.5.
Preparing system for driver installation...
Uninstalling existing tape drives...
Existing tape drives successfully uninstalled.
Installing/updating the tape bus enumerator...
Successfully installed/updated the tape bus enumerator.
Installing driver for tape drives...
Driver for tape drives installed.

Program successful.


I´ve also disabled the Windows Removable Storage service.

Unfortunatelly TSM does not recognize the tape unit. I´ve tried this with and 
without the TSM Device Driver. Looks like TSM Device Driver does not support 
the IBM LTO Ultrium tape units................The output from the tsmdlst 
command is as follows:

>tsmdlst

Tivoli Storage Manager -- Device List Utility

Licensed Materials - Property of IBM

5697-TSM (C) Copyright IBM Corporation 2000, 2005. All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure 
restricted by GSA ADP Schedule Contract with IBM Corporation.

Computer Name:      TIVOLI
OS Version:         5.0
OS Build #:         2195
TSM Device Driver:  ADSMScsi - Not Running

No HBAs were detected.
Reason: Unable to load HBA vendor library.

TSM Name     ID   LUN  Bus  Port SSN        WWN               TSM Type  Device 
Identifier

----------------------------------------------------------------------------------------------------------------
mt6.0.0.2    6    0    0    2    -          -                 LTO       IBM     
ULT3580-T
D3     57F7

Completed in: 0 days, 0 hours, 0 minutes, 1 seconds.



I am not sure about what´s going on..........any help is appreciated.

Thanks

Mario

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