ADSM-L

Re: ISC installation problems

2006-09-08 10:32:13
Subject: Re: ISC installation problems
From: Richard van Denzel <r.vandenzel AT BSU DOT NL>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 8 Sep 2006 16:31:27 +0200
Hi Guillaume,

ISC fails to install every now and then and it's mostly not very clear
on why it fails. A couple of things to check:

- Free space on the installation path (pref. 1-2 GB free space)
- Free space on the drive where TEMP is located (pref. 1-2 GB free
space)
- After a failed installation don't forget to clear
C:\Windows\vpd.properties with all entries to ISC
- Verify that the downloaded file is the correct size

I've had ISC and AC fail on installation a couple of times, restarted,
restarted, restarted and hey it installed.
Btw, you cannot install AC without ISC (it's is a plugin for ISC). Don't
forget for AC to change the installation path (ISC installs in
<drive>:\Program Files\IBM\ISC601 by default and AC 5.3.x will install
into <drive>:\Program Files\IBM\ISC by default, so change either on of
them to reflect the other).

Met vriendelijke groet, with kind regards,
 
Richard van Denzel

-----Oorspronkelijk bericht-----
Van: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] Namens
Gilbert, Guillaume
Verzonden: vrijdag 8 september 2006 16:06
Aan: ADSM-L AT VM.MARIST DOT EDU
Onderwerp: [ADSM-L] ISC installation problems

Hello

I am having problems installing ISC on Windows 2003 servers. I tried 3
times on a VMWare image with a fresh install of Win2K3. The image had
1024 Mbytres of RAM allocated. The 3 times the install stoped at 93%.
The last entries in ISCRuntimeInstall.log are :

(Sep 7, 2006 4:06:51 PM), Setup.product.install,
com.ibm.isc.install.ismp.FailAndExitAction, wrn,
ISCArchiveFixupFail_Exit (Sep 7, 2006 4:06:51 PM),
Setup.product.install, com.ibm.isc.install.ismp.FailAndExitAction, wrn,
(Sep 7, 2006 4:06:51 PM), Setup.product.install,
com.ibm.isc.install.ismp.FailAndExitAction, msg2,
status=FAILED,timestamp=Thu Sep 07 16:06:51 EDT
2006,progress=(unchanged)

I then tried on another server, non-VMWare with 2 GB of ram with the
same result.

This is version 6.0.1 of ISC. The package name is TSM 6.0.1 Integrated
Solutions Console 2005-10-19 C86PQML.exe, downloaded form Passport site.
As the readme says, ISC must be installed before AC, but I read
somewhere that you can install AC without ISC. Is this the case?

Any help is appreciated

Guillaume Gilbert
Storage Architect
Storage Group, Sun Microsystems
guillaume.gilbert AT sun DOT com
514.866.8876 Office
514.290.6526 Cell

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