We are currently using TSM in a hospital environment and we have found a
way around the vendor claims of how to backup the servers. Vendors will
not guarantee the data if they do not have control over the backup
process, so we are able to get them to agree to doing the database dump
from their application to a dedicated file system on the server. We then
in turn will have TSM backup that file system.
The responsibility, in a case of emergency will be split, where we will
be responsible for restoring  the data to that dedicated area then the
vendor will be able to recover the application as needed.

Mario McKell
Sr. System Engineer
PHNS
(301) 315-3692

>>> milton.johnson AT CITIGROUP DOT COM 6/21/2006 10:04 am >>>
This is an issue with "turn-key systems".  If you buy an application
from a vendor and plan to hold them responsible for the application's
uptime/availability and data restoration, it is reasonable that the
vendor can dictate the hardware/os used, the ability to run other
software on the system and the backup methodology implemented.  You
end
up with some systems being outside the TSM back-up environment but
that
is part of the price paid when you must have a critical, third party
vendor application.  You still have to perform due diligence such as a
demonstration of restoration at the time of implementation.

Milton
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
Of
Tyree, David
Sent: Monday, June 19, 2006 12:29 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] OT? TSM in a hospital environment

            Are there any folks on the list that are using TSM in a
hospital?

            Sometimes we have to battle with some of our software
venders to allow us to backup their system using TSM. Sometimes they
will tell us that the system is FDA approved as is and must be backed
up
using a built-in tape drive and we can't touch the system. Some times
that might be believable but not always. It seems that GE appears to
be
especially hard headed in this regard.

            We bought into TSM because you back up anything (well most
anything) and not have to worry about having assorted different tape
drives scattered everywhere.

            I would like to compare notes with other TSM people if
possible.

            thanks



David Tyree
Enterprise Backup Administrator
South Georgia Medical Center
229.333.1155

text pager 1569 AT tais.sgmc DOT org



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