Wanda,

Your symptoms sound similar to an issue I'm having, only mine is on a
TDP-SQL machine.
If you are running x64, MS seems to have "broken" their VSS when used
with 32bit apps (in my case SQL2000).

If running an ntbackup of the systemstate results in a hang followed by
this message, you may need an MS hotfix for VSS:
Volume shadow copy creation: Attempt 1.
Timeout before function completed

Error returned while creating the volume shadow copy: 0xffffffff.

Error returned while creating the volume shadow copy:ffffffff Aborting
Backup.

Or you could trace the tsm cmd line client and look for this:
04/21/2006 12:39:51.377 [004556] [3132] : vssreq.cpp          (8228):
VssRequestor::QueryStatus(): VSS - waiting for asynchronous operation to
complete for caller 'VssQuerySystemWriters()'
04/21/2006 13:12:27.978 [004556] [3132] : vssreq.cpp          (3201):
VssQuerySystemWriters(): Asynchronous GatherWriterMetadata finished.

Steve Schaub
Systems Engineer, WNI
BlueCross BlueShield of Tennessee
423-752-6574 (desk)
423-785-7347 (cell)
***public***


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Prather, Wanda
Sent: Tuesday, April 25, 2006 4:29 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] TSM BA client on Exchange 4-way cluster hangs

Windows 2003, Exchange 2003, 4-node cluster, 3 active 1 passive.
BAclient 5.3.2.2.
TDP For Exchange NOT installed yet.
 
Have installed the Windows baclient, trying to get a backup of the C:
drive and system state before we start installing the TDP for Exchange
and all the appropriate schedulers.
 
On NODE4 (the passive node), got the baclient installed and backed up
the C: drive.
Then used the cluster admin app to move Exchange resources from one of
the other nodes to NODE4.
 
Now the Baclient won't open.  Just hangs at the splash screen with msg
"initializing".
Domain is C:, E;, SYSTEM SERVICES, SYSTEM STATE.
 
A reboot clears things up.  But once the resources get moved back to
NODE4, same result - GUI hangs.
(And this is the baclient, not the TDP client....)
 
Results are the same whether I have CLUSTERNODE YES in the dsm.opt file
or not.  (Is CLUSTERNODE YES required for the client instance that is to
back up the local resources only?)
 
Any hints?  No error messages, eventually have to kill the process with
Task Manager.
 
   
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