Hi Eric,

For the OFS issues, the message that immediately follows the return code
message explains the return code.

I wonder if you have insufficient free space for the snapshot? The
messages that say the snapshotcachesize was adjusted are probably
indicative of insufficient space. Is it possible for you to monitor the
disk free space while a backup occurs?

For the VSS error messages, have a look at APAR IC43316, which includes
not only a code fix (which is already in 5.3.2), but some additional MS
patches.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-11-15
05:38:56:

> Hi *SM-ers!
> We keep on struggling with making snapshot work on a Windows 2003
> node (TSM 5.3.2.0 client).
> The SNAPSHOTCACHESIZE is already set to 50.
> The C: has 3.55 GB, D: has 5.04 GB and E: has got 5.90 GB of free space.
> If the error codes are equal to the TSM API return codes, then that
> doesn't help much either: 114 means Unknown System Error and 663 I
> cannot even find...
> Does anybody know how to find the cause of these errors? I already
> applied the Microsoft VSS patch KB891957, to no avail...
> Thanks in advance!
> Kindest regards,
> Eric van Loon
> KLM Royal Dutch Airlines
>
>
> 11/15/2005 00:01:10 ANS1959W Removing previous incomplete group
> '\SYSSTATE' Id:0-82000483
> 11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
> '\WMI' Id:0-82000485
> 11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
> '\EVENTLOG' Id:0-82000487
> 11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
> '\IIS' Id:0-82000486
> 11/15/2005 00:01:20 Snapshot cache size adjusted to accommodate
> insufficient space:
> 11/15/2005 00:01:20 Cache volume directory = c:
> \tsmlvsacache\Volume{4031eb10-c5dc-11d8-9a5e-806e6f6e6963}\
> 11/15/2005 00:01:20 Snap  volume = c:
> 11/15/2005 00:11:45 Snapshot cache size adjusted to accommodate
> insufficient space:
> 11/15/2005 00:11:45 Cache volume directory = e:
> \tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
> 11/15/2005 00:11:45 Snap  volume = e:
> 11/15/2005 00:35:01 Snapshot cache size adjusted to accommodate
> insufficient space:
> 11/15/2005 00:35:02 Cache volume directory = e:
> \tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
> 11/15/2005 00:35:02 Snap  volume = e:
> 11/15/2005 00:36:02 ANS1228E Sending of object '\\kl1011xh\d$' failed
> 11/15/2005 00:36:02 ANS1327W The snapshot operation for 'D:' failed
> with error code: 114.
> 11/15/2005 00:36:02 ANS4034E Error processing '\\kl1011xh\d$':
> unknown system error
> 11/15/2005 00:36:04 ANS1377W The client was unable to obtain a
> snapshot of '\\kl1011xh\d$'. The operation will continue without
> snapshot support.
>
> 11/15/2005 00:38:51 ANS1327W The snapshot operation for 'E:' failed
> with error code: 663.
> 11/15/2005 00:39:01 ANS1400W The snapshot cache location is not valid.
>
> 11/15/2005 00:39:01 ANS1377W The client was unable to obtain a
> snapshot of '\\kl1011xh\e$'. The operation will continue without
> snapshot support.
>
> 11/15/2005 01:07:19 ANS1327W The snapshot operation for 'E:' failed
> with error code: 114.
> 11/15/2005 01:07:19 ANS1228E Sending of object '\\kl1011xh\e$' failed
> 11/15/2005 01:07:19 ANS4034E Error processing '\\kl1011xh\e$':
> unknown system error
> 11/15/2005 01:07:20 ANS1377W The client was unable to obtain a
> snapshot of '\\kl1011xh\e$'. The operation will continue without
> snapshot support.
>
> 11/15/2005 02:48:22 ANS1228E Sending of object
> '\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_1.exe' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_2.exe' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Install Base\INSTALL' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Install Base\winzip\winzip81.exe' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Install Base\winzip\wzcline.exe' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Install Base\winzip' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Install Base' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\Copy of PageViewAllimport.vbs' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\ebtImport.exe' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\ebtImport_old.exe' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\hostMonitor.inc.asp' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\import.asp' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\ImportAvailability.vbs' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\ImportLive.vbs' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\PageViewAllimport.vbs' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\backup\PageViewAllimport.vbs' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor\backup' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:48:23 ANS1228E Sending of object
> '\\kl1011xh\e$\Tasks\eMonitor' failed
> 11/15/2005 02:48:23 ANS1304W An active backup version could not be
found.
>
> 11/15/2005 02:50:03 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for
==>Attempt #1
> 11/15/2005 02:50:15 ANS1802E Incremental backup of '\\kl1011xh\e$'
> finished with 18 failure
>
> 11/15/2005 02:50:34 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for
==>Attempt #2
> 11/15/2005 02:53:15 ANS1327W The snapshot operation for 'C:' failed
> with error code: 114.
> 11/15/2005 02:53:15 ANS1228E Sending of object '\\kl1011xh\c$' failed
> 11/15/2005 02:53:15 ANS4034E Error processing '\\kl1011xh\c$':
> unknown system error
> 11/15/2005 02:53:15 ANS1377W The client was unable to obtain a
> snapshot of '\\kl1011xh\c$'. The operation will continue without
> snapshot support.
>
> 11/15/2005 02:58:35 ANS1327W The snapshot operation for 'C:' failed
> with error code: 663.
> 11/15/2005 02:58:36 ANS1400W The snapshot cache location is not valid.
>
> 11/15/2005 02:58:36 ANS1377W The client was unable to obtain a
> snapshot of '\\kl1011xh\c$'. The operation will continue without
> snapshot support.
>
> 11/15/2005 03:00:49 cuPing: Out of sequence verb: verb: 13
> 11/15/2005 03:00:49 sessOpen: Session state transition error,
> sessState: sSignedOn.
> 11/15/2005 03:00:49 sessOpen: Transitioning: sSignedOn state ===>
> sTRANSERR state
> 11/15/2005 03:02:42 GatherWriterStatus(): GatherWriterStatus(...
> pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT
> 11/15/2005 03:02:42 GatherWriterStatus(): GetWriterStatus() returns
> VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> error code: [0x800423f2]
> , rc=4352
> 11/15/2005 03:03:12 Handle VSS attempt: #1
> 11/15/2005 03:04:20 GatherWriterStatus(): GatherWriterStatus(...
> pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE
> 11/15/2005 03:04:20 GatherWriterStatus(): GetWriterStatus() returns
> VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> error code: [0x800423f3]
> , rc=4352
> 11/15/2005 03:05:22 GatherWriterStatus(): GatherWriterStatus(...
> pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT
> 11/15/2005 03:05:22 GatherWriterStatus(): GetWriterStatus() returns
> VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> error code: [0x800423f2]
> , rc=4352
> 11/15/2005 03:05:52 Handle VSS attempt: #2
> 11/15/2005 03:06:53 GatherWriterStatus(): GatherWriterStatus(...
> pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE
> 11/15/2005 03:06:53 GatherWriterStatus(): GetWriterStatus() returns
> VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> error code: [0x800423f3]
> , rc=4352
> 11/15/2005 03:07:55 GatherWriterStatus(): GatherWriterStatus(...
> pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT
> 11/15/2005 03:07:55 GatherWriterStatus(): GetWriterStatus() returns
> VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> error code: [0x800423f2]
> , rc=4352
> 11/15/2005 03:08:25 Handle VSS attempt: #3
> 11/15/2005 03:09:26 GatherWriterStatus(): GatherWriterStatus(...
> pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE
> 11/15/2005 03:09:26 GatherWriterStatus(): GetWriterStatus() returns
> VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> error code: [0x800423f3]
> , rc=4352
> 11/15/2005 03:10:28 GatherWriterStatus(): GatherWriterStatus(...
> pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT
> 11/15/2005 03:10:28 GatherWriterStatus(): GetWriterStatus() returns
> VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> error code: [0x800423f2]
> , rc=4352
> 11/15/2005 03:10:30 ANS1950E Backup using Microsoft volume shadow copy
failed.
>
>
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