From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On 
Behalf Of James Choate
>I have a small TSM server using a 7212-312 vxa tape library.  The
>library has one tape drive and 10 slots.  I am currently getting the
>following errors trying to communicate with the tape library 
>and can not
>for the life of me figure out the problem.  I currently have a PMR open
>with hardware support, and a PRM with TSM.  Hardware is saying it's a
>TSM problem, TSM support is saying it's a hardware problem.  I haven't
>been able to do backups for a week.  Any guidance is appreciated.
>I've opened a PMR with IBM.  The CE came out and said the hardware is
>fine, but TSM cannot communicate with it.  TSM support says we 
>needed to upgrade to TSM 5.2.6.3.  We were at TSM 5.2.4.5.  

What does

  lsdev -Cc tape

show? If the library shows defined but not available, then it's a
hardware or OS error. If it shows available, then we press on.

The TSM compatible device list
(http://www-306.ibm.com/software/sysmgmt/products/support/IBM_TSM_Suppor
ted_Devices_for_AIXHPSUNWIN.html) shows both 5.2.4.5 and 5.3.1.2 as
required TSM levels. You might want to ask Tivoli support what that is
about.

--
Mark Stapleton (stapleton AT berbee DOT com)
IBM Certified Advanced Deployment Professional
 Tivoli Storage Management Solutions 2005
IBM Certified Advanced Technical Expert (CATE) AIX
Berbee Information Networks
Office 262.521.5627