ADSM-L

Re: ANS1468E Backing up Automated System Recovery (ASR) files failed.

2005-10-06 11:35:49
Subject: Re: ANS1468E Backing up Automated System Recovery (ASR) files failed.
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 6 Oct 2005 08:36:18 -0700
Hi Zoltan,

You should open a PMR with IBM technical support on this, and provide the
trace. If you *also* want to send it to me in a zipfile, I can take a
brief (note I said "BRIEF") look to see if anything stands out, but I
cannot provide extensive support in this informal forum, so you should
also open the PMR for the formal support.

I don't think the deadbeef trace items are not at issue; that is standard
TSM internal code ("deadbeef", or 0xdeadbeef, is a special hex value that
means something internally to TSM).

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-10-06
08:26:47:

> 10/06/2005 11:05:08 ANS1228E Sending of object 'C:' failed
> 10/06/2005 11:05:08 ANS1468E Backing up Automated System Recovery (ASR)
> files failed.   No files will be backed up.
>
>
> TSM Client - 5.3.0.14       Windows Server 2003 - no SP
> TSM Server - RH Linux AS3 - 5.2.2.5
>
> I am having the above error, when backing up the ASR.
>
> I have searched the ADSM.ORG archives. The only similar entry I found,
had
> no final resolution other than from Andy to perform a trace and send the
> output to IBM.
>
> I have performed the trace as recommended and would like to know who to
> send it to, here ?
>
> Or are there other suggestions on resolving this problem.
>
> FWIW,  another similarly configured system backs up just fine, to the
same
> TSM server.
>
> Currently, like the trace logs say, I am "deadbeef".
>
> 5 10:56:56.441 [003872] [4028] : circq.cpp           ( 242): Q e30f80,
> poped deadbeef, count 0, top index 2 - f183917, bot index 2 - f183917
> 10/06/2005 10:56:56.441 [003872] [4028] : dsfifo.cpp          ( 633):
> fifoQgetNext(e1c474): Giving entry deadbeef, but next entry is NULL.
> 10/06/2005 10:56:56.441 [003872] [4028] : dsfifo.cpp          ( 643):
> fifoQgetNext(e1c474): Giving entry deadbeef, rc 0.
> 10/06/2005 10:56:56.441 [003872] [4028] : bacontrl.cpp        (3272):
> Producer backup Spec entry is: DEADBEEF