ADSM-L

Re: TSM Operational Reporting notification of Failed/Missed schedules

2005-09-27 02:13:20
Subject: Re: TSM Operational Reporting notification of Failed/Missed schedules
From: E Mike Collins <emcollin AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 26 Sep 2005 23:14:04 -0700
Todd, Ref your notes below.

TOR does not support multiple contacts and e-mail address as part of
the automatic missed/failed notification feature.

The user group approach should work.  It's optional but if specified,
the "%1" in the missed or failed notification message will be replaced
with the contact information so if you use it then it should either be
a group reference or a list of space delimited names. To be backward
compatible with old TSM server versions, this information is stored in
an existing (contact) field of the node table and the intent was to
keep things simple to allow coexistence with other information that
may be stored there.

Another option would be to use a monitor. Monitors only send
notifications if a rule is triggered.  You can specify multiple
recipients for the monitor. In the monitor's custom summary section
define a rule for missed/failed schedules for the specific node. If
the rule is triggered the recipients will be notified.

Reports and monitors must be defined using the management console but
after that reports can be invoked via a command line (tsmrept.exe).
This makes it easy to schedule using the windows scheduler which
provides more granularity and options for deciding when the
report/monitor should run. The TSM 5.3 Technical Workshop Presentation
Guide (SG24-6774-00) provides instructions on how to use TOR with the
Windows scheduling service. If you do this be sure to use the
-NOTIFYRECIPIENTS=YES command line parameter. Issuing: tsmrept /?  at
a windows command line (from the program files\tivoli\tsm\console
directory) will provide a complete list of parameters.

Send me a note if you need more info. Regards, Mike Collins
emcollin AT us.ibm DOT com.

----------------------------------
Ref:

I ended up creating a user group in our email system, and adding the
individuals I want to receive this email to that group.  That should
work (I will test it out today), but I image the "%1" field will be
replaced with the group contact name, instead of an individual's name.
Still asking the question... does TOR allow multiple contacts and
email addresses?  If so, what is the appropriate syntax?

-------------

In the properties box of the daily report, on the automatic
notification tab, after I "query" the server for the list of nodes and
contacts, one of my nodes doesn't show up with the correct contact
information.  That node happens to have multiple contacts; four
different contacts.  I remember entering them in seperated by commas
without spaces for the "contact" field and for the "email address"
field.  I checked the "failed" and "missed" check boxes, and performed
the update.  The "contact" info on the TSM server for that node now
shows email1@domain,email2@domain,email3@domain,email4@domain,contact1,
contact 2,contact3,contact4,3 I believe the "3" at the end indicates
both failed and missed was selected.

When I query the server after the update, the "contact" box is
populated with email1@domain <mailto:email1@domain> , and the "email"
field is populated with email2@domain <mailto:email2@domain> .  The
failed and missed check boxes are no longer checked.

Obviously, I have guessed an incorrect syntax for inputting multiple
contacts in those fields, if it can even be done.  Are multiple
notification contacts allowed with TOR, and if so, what is the correct
syntax?

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