ADSM-L

RES: Admin Center installation

2005-09-21 12:03:03
Subject: RES: Admin Center installation
From: Paul van Dongen <Paul AT VANGUARD-IT.COM DOT BR>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 21 Sep 2005 13:02:36 -0300
Hallo Kurt, 


    I don't know exactly the cause of this, since it happened only once with me 
in about 6 or 7 AC installs, but I solved it by copying all the .jar files that 
are in the base dir of the install package to a "shared" folder I created 
myself. Since you already created the folder, just copy (do not move) the files 
into it.


Cheers from Brazil/Groeten uit Brazilië


Paul Gondim van Dongen 
MCSE 
IBM Certified Deployment Professional
       Tivoli Storage Manager 5.2 
       Tivoli Workload Scheduler 8.2
VANguard - Value Added Network guardians 
http://www.vanguard-it.com.br 
+55 81 3419-8094 


-----Mensagem original-----
De: Kurt Beyers [mailto:Kurt.Beyers AT DOLMEN DOT BE] 
Enviada em: quarta-feira, 21 de setembro de 2005 08:25
Para: ADSM-L AT VM.MARIST DOT EDU
Assunto: Admin Center installation

Hi,
 
I've got a TSM 5.3.1.5 server on a Win2003 server. 
 
I've installed the ISC console version 5.1 already and now I want to install 
the Adminstration Center plug-in into the ISC.
 
I've downloaded the package C84RRML.exe from the Passport Advantage site which 
contains the AC version 5.3.1.
 
I unpack it and run afterwards the SetupAC.exe file. 
 
The ISC console is running at the beginning of the installation, the install 
path to ISC is specified together with the password of iscadmin and then the 
installation begins.
 
It fails however with following messages in the ac_install.log file:
 
Starting a new install instance at [September 21, 2005 1:10:34 PM CEST] 

********************************************************************************

[September 21, 2005 1:10:34 PM CEST] *** Progress bar thread starting ***

[September 21, 2005 1:10:47 PM CEST] **** Installation Begin ****

[September 21, 2005 1:10:47 PM CEST] Completed step number: 0

[September 21, 2005 1:10:47 PM CEST] Stoping ISC...

[September 21, 2005 1:10:56 PM CEST] Successfully stopped service[September 21, 
2005 1:10:56 PM CEST] Suceessfully stopped service[September 21, 2005 1:10:56 
PM CEST] Command Exit value is 0

[September 21, 2005 1:10:56 PM CEST] Completed step number: 1

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app/dsmhealthmon.jar does not exist.

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app/dsmapi.jar does not exist.

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app/jlog.jar does not exist.

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app\dsm\reports/dsmhealthmon.xml does not 
exist.

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app\dsm\reports/dsmreport.xsd does not exist.

[September 21, 2005 1:10:56 PM CEST] Shared enviroment ready for installation.

[September 21, 2005 1:10:56 PM CEST] Completed step number: 2

[September 21, 2005 1:10:56 PM CEST] Copy D:\ac\shared\dsmhealthmon.jar to 
d:\Program Files\IBM\ISC\PortalServer\shared\app\dsmhealthmon.jar

[September 21, 2005 1:10:56 PM CEST] java.io.FileNotFoundException: 
D:\ac\shared\dsmhealthmon.jar (The system cannot find the path specified)

[September 21, 2005 1:10:56 PM CEST] System RC = -1

[September 21, 2005 1:10:56 PM CEST] ERROR: Unable to copy dsmhealthmon.jar

[September 21, 2005 1:10:56 PM CEST] System RC = 3

[September 21, 2005 1:10:56 PM CEST] ERROR: Unable to copy health monitor 
report files over.

[September 21, 2005 1:10:56 PM CEST] Completed step number: 3

[September 21, 2005 1:10:56 PM CEST] RC = 6

[September 21, 2005 1:10:56 PM CEST] ERROR: Copy files failed.

[September 21, 2005 1:10:56 PM CEST] **** Installation failed ****

[September 21, 2005 1:10:56 PM CEST] Total install time: 0 minutes and 23 
seconds.

The files 'D:\ac\shared\dsmhealthmon.jar' that the log is mentioning do not 
exists indeed as they are located in D:\ac (the subdirectory where the 
C84RRML.exe file was extracted). The directory d:\ac\shared does not exist.

I've downloaded the package already again but the problem remains. Creating the 
'shared' subdirectory myself does not work either.

Does anybody knows what I'm missing over here?

thanks,

Kurt Beyers

 

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