ADSM-L

Re: Admin Center installation -

2005-09-21 08:48:48
Subject: Re: Admin Center installation -
From: Kurt Beyers <Kurt.Beyers AT DOLMEN DOT BE>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 21 Sep 2005 14:48:22 +0200
I've just seen that there was already a patched version available of the Admin 
Center (5.3.1.1) and the installation works fine with this version.
 
The missing subdirectory is now created and the installation went successfull. 
Problem solved
 
Kurt

________________________________

From: Kurt Beyers
Sent: Wed 21/09/2005 13:25
To: ADSM: Dist Stor Manager
Subject: Admin Center installation


Hi,
 
I've got a TSM 5.3.1.5 server on a Win2003 server. 
 
I've installed the ISC console version 5.1 already and now I want to install 
the Adminstration Center plug-in into the ISC.
 
I've downloaded the package C84RRML.exe from the Passport Advantage site which 
contains the AC version 5.3.1.
 
I unpack it and run afterwards the SetupAC.exe file. 
 
The ISC console is running at the beginning of the installation, the install 
path to ISC is specified together with the password of iscadmin and then the 
installation begins.
 
It fails however with following messages in the ac_install.log file:
 
Starting a new install instance at [September 21, 2005 1:10:34 PM CEST] 

********************************************************************************

[September 21, 2005 1:10:34 PM CEST] *** Progress bar thread starting ***

[September 21, 2005 1:10:47 PM CEST] **** Installation Begin ****

[September 21, 2005 1:10:47 PM CEST] Completed step number: 0

[September 21, 2005 1:10:47 PM CEST] Stoping ISC...

[September 21, 2005 1:10:56 PM CEST] Successfully stopped service[September 21, 
2005 1:10:56 PM CEST] Suceessfully stopped service[September 21, 2005 1:10:56 
PM CEST] Command Exit value is 0

[September 21, 2005 1:10:56 PM CEST] Completed step number: 1

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app/dsmhealthmon.jar does not exist.

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app/dsmapi.jar does not exist.

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app/jlog.jar does not exist.

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app\dsm\reports/dsmhealthmon.xml does not 
exist.

[September 21, 2005 1:10:56 PM CEST] File d:\Program 
Files\IBM\ISC\PortalServer\shared\app\dsm\reports/dsmreport.xsd does not exist.

[September 21, 2005 1:10:56 PM CEST] Shared enviroment ready for installation.

[September 21, 2005 1:10:56 PM CEST] Completed step number: 2

[September 21, 2005 1:10:56 PM CEST] Copy D:\ac\shared\dsmhealthmon.jar to 
d:\Program Files\IBM\ISC\PortalServer\shared\app\dsmhealthmon.jar

[September 21, 2005 1:10:56 PM CEST] java.io.FileNotFoundException: 
D:\ac\shared\dsmhealthmon.jar (The system cannot find the path specified)

[September 21, 2005 1:10:56 PM CEST] System RC = -1

[September 21, 2005 1:10:56 PM CEST] ERROR: Unable to copy dsmhealthmon.jar

[September 21, 2005 1:10:56 PM CEST] System RC = 3

[September 21, 2005 1:10:56 PM CEST] ERROR: Unable to copy health monitor 
report files over.

[September 21, 2005 1:10:56 PM CEST] Completed step number: 3

[September 21, 2005 1:10:56 PM CEST] RC = 6

[September 21, 2005 1:10:56 PM CEST] ERROR: Copy files failed.

[September 21, 2005 1:10:56 PM CEST] **** Installation failed ****

[September 21, 2005 1:10:56 PM CEST] Total install time: 0 minutes and 23 
seconds.

The files 'D:\ac\shared\dsmhealthmon.jar' that the log is mentioning do not 
exists indeed as they are located in D:\ac (the subdirectory where the 
C84RRML.exe file was extracted). The directory d:\ac\shared does not exist.

I've downloaded the package already again but the problem remains. Creating the 
'shared' subdirectory myself does not work either.

Does anybody knows what I'm missing over here?

thanks,

Kurt Beyers

 

 

 

 

 
 

________________________________

From: ADSM: Dist Stor Manager on behalf of fred johanson
Sent: Tue 20/09/2005 19:56
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Import problems



I think you need the domain name in the import.


At 10:36 AM 9/20/2005 -0700, you wrote:
>I have an open ticket with support on this but thought I'd throw it out
>there to see who's going to respond with something that works first. So far
>support tried once but I still have the same problem. They wanted me to
>create the domain from the other server, which I did, with policy and
>management class also. I was wondering why it would have just not created it
>with the import.
>
>
>
>Both servers are AIX 5.2 and TSM 5.2.6.1
>
>
>
>I ran an export node command below, hopefully it was complete enough:
>
>
>
>EXPORT NODE
>                        cpva fsid=1,2,3,4,6,7,8,9,10,11,14,16
>filedata=BackupAct
>                        ive DOmains=unix_dom devclass=3590class
>
>
>
>Unfortunately having never had to do an import I don't know if this command
>is right or not:
>
>
>
>IMPORT NODE cpva filedata=All devclass=3590class volumenames=U02840
>
>
>
>The problem is so far the different import commands I've tried give me a
>total of about 500 bytes of data but I know the esport has about 80GB of
>data. I'm also seeing this message in the log when trying to run the import.
>
>09/20/05 13:03:41     ANR9999D smadmin.c(4044): ThreadId<73> Error 6
>obtaining
>                        mcId for domainId=1, mcName=UNIX_DAILY_MGT Callchain
>of
>                        previous message: 0x0000000100017da8 outDiagf <-
>
>                        0x0000000100477fe4 ResolveIds <- 0x0000000100478f88
>
>                        DoImportBackup <- 0x000000010047ad8c
>DoExportImportVerbs
>                        <- 0x000000010047bea8 SmAdminSession <-
>0x0000000100449a
>                        78 DoAdminGeneral <- 0x000000010044cd28
>smExecuteSession
>                        <- 0x000000010045f73c XiSessionThread <-
>0x0000000100008
>                        078 StartThread <- 0x0900000000421fdc _pthread_body
><-
>                        (SESSION: 6415)
>
>
>
>
>
>Thanks for any help anyone can provide,
>
>
>
>Geoff Gill
>
>TSM Administrator
>
>SAIC M/S-G1b
>
>(858)826-4062
>
>Email:  <mailto:geoffrey.l.gill AT saic DOT com> geoffrey.l.gill AT saic DOT 
>com

Fred Johanson
ITSM Administrator
University of Chicago
773-702-8464

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