ADSM-L

Windows XP restore error(s)

2005-07-19 14:49:46
Subject: Windows XP restore error(s)
From: Bob Booth - CITES <booth AT UIUC DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 19 Jul 2005 13:49:30 -0500
Server: AIX 5.2/TSM 5.1.10

Trying to restore a Windows XP directory, we are receiving several errors,
none of which, I have been able to find in READMEs or APAR lists..

At first we tried the restore with TSM client level 5.1.4, and I am wondering
if before the machine was rebuilt they were running a newer client level than
they reinstalled...

>From the Windows XP TSM errorlog:

07/19/2005 09:59:59 fioGetAttrib(\\cites-ssip1\c$\MulberryArchive) failed.
07/19/2005 10:00:01 Internal system error
. Please check the TSM Error Log for any additional information.
07/19/2005 12:13:51 checkSession(): optSendQuery(): reasoncode = 136
07/19/2005 12:13:51 MultiByteToWideChar returned error = 122, reason: The data
area passed to a system call is too small.
07/19/2005 12:13:51 Communications protocol error
07/19/2005 12:13:51 MultiByteToWideChar returned error = 122, reason: The data
area passed to a system call is too small.
07/19/2005 12:13:52 ANS1809W Session is lost; initializing session reopen
procedure.
07/19/2005 12:14:07 ANS1810E TSM session has been reestablished.
07/19/2005 12:21:35 fioGetAttrib(\\cites-ssip1\c$\MulberryArchive) failed.
07/19/2005 12:21:37 Internal system error
. Please check the TSM Error Log for any additional information.

-------------------------------

After an upgrade to TSM client 5.2.4, we are seeing this:

07/19/2005 12:47:27 fioGetAttrib(\\cites-ssip1\c$\MulberryArchive) failed.
07/19/2005 12:47:27 ANS9999E ntrc.cpp(905): Received Win32 RC 1396 (0x00000574)
from fioGetAttrib():FindFirstFile. Error desription: Logon Failure: The target
account name is incorrect.
07/19/2005 12:47:45 Internal system error
. Please check the TSM Error Log for any additional information.

Has anyone seen these before?

TIA,

Bob

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