Hi Arnaud,

The 64-bit TSM client is only for Itanium processors; it is not compatible
with Xeon. Support for Xeon is currently targeted for some time later this
quarter (think "September"). Stuff the legal guys would want me to say:
Note that this is not a formal announcement or commitment, but just our
best estimate at this time.

Also, the 32-bit client cannot be used on Xeon when using 64-bit Windows.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-07-12
00:04:21:

> Hi all,
>
> I'm facing a problem with a brand new Windows server, where I can't
> manage it installing any TSM client : the machine has a Xeon MP
> processor and was installed with Win 2003 server edition.
> Trying to install the latest 64 bit client found on
> ftp://service.boulder.ibm.com returns an error message specifying that
> the processor is from a wrong type, and standard 32 bit client (5.2.4)
> also refuses to install, complaining that the OS is not supported ...
> Anyone having some information, or a link to a client that I could use ?
> Many thanks in advance !
> Cheers.
>
> Arnaud
>
> ************************************************************************
> ******
> Panalpina Management Ltd., Basle, Switzerland, CIT Department
> Viadukstrasse 42, P.O. Box 4002 Basel/CH
> Phone:  +41 (61) 226 11 11, FAX: +41 (61) 226 17 01
> Direct: +41 (61) 226 19 78
> e-mail: arnaud.brion AT panalpina DOT com
> ************************************************************************
> ******