You are probably behind a firewall which is not set up to allow the
FTP server to initiate data transfer, in the common, Active form of
FTP. Your IE is probably set up to use Passive FTP (refer to its
Options, Advanced, "Use Passive FTP" setting). If using a Windows FTP
client, you may find the NcFTP package more satisfying (http://
www.ncftp.com/download/).

   Richard Sims

On May 31, 2005, at 9:45 AM, PAC Brion Arnaud wrote:

Hi Andy,

Well, not sure : I'm using Internet explorer for downloading, as I
tried
to connect to ftp.software.ibm.com using command line ftp and got
"Service not available, remote server has closed connection" as a
response ...

Arnaud
...
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
Behalf Of
Richard Sims
Sent: Tuesday, 31 May, 2005 15:35
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Can't get TSMAdminCenter ...

Did you perform the FTP transfer in Binary mode?