I don't know the specific trouble, but I suspect it is some kind of
configuration issue. The only advice I can offer is to try removing and
reinstalling the client:
1) Stop all running instances of the TSM client, including services
(journal, scheduler, CAD, remote client agent) and interactive
applications (GUI, command line, etc.).
2) Remove all TSM client services.
3) Uninstall the TSM client. Save any residual files you might need (like
dsm.opt), but otherwise you can clean out the ..\Tivoli\TSM\bacilent
directory.
4) Clean up any residual TSM registry entries. BE CAREFUL! If you are not
comfortable editing the registry, have your Windows system administrator
help you out.
- The HKLM\SOFTWARE\IBM\ADSM\CurrentVersion\BackupClient key can be
removed.
- Any residual client service values left in the
HKLM\SOFTWARE\IBM\ADSM\CurrentVersion\EnterpriseMgmtClients\Services can
be removed.
- Any keys whose names match your client services can be removed from
HKLM\SYSTEM\CurrentControlSet\Services
5) Reinstall the TSM client and copy your options file back in.
6) Verify the installation by running a simple command line backup and
restore for a small file.
7) Recreate your client services.
Then see how it goes. If you continue to have problems, you should contact
IBM technical support for further assistance.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-05-16
09:12:28:
>
> One of the client admins here installed Windows TSM Client Version
> 5, Release 2, Level 4.0 on a Win2000 machine.
> All is okay for about 5 seconds then the TSM Scheduler service just
> stops. The client dsmerror.log shows the following message;
>
> UseExternalTimer: Unable to open timer file '\s4l8.', errno=2,
> error:No such file or directory
>
> That is the only error message that shows up anywhere. The
> dsmsched.log only says that the scheduler was stopped.
> I've searched the IBM Information Center and Richard Sims ADSM/TSM
QuickFacts
> but neither came up with any hits. Has anyone else run accross this
> type of error before?
>
> Thanks in advance if any can help :~)
> Shannon
>
>
>
>
>
>
> Madison Gas & Electric Co
> Operations Analyst -Data Center Services
> Information Management Systems
> sbach AT mge DOT com
> Office 608-252-7260
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