ADSM-L

Re: IMPORT NODE - now having problems restoring data - authentication problems?

2005-04-26 12:51:11
Subject: Re: IMPORT NODE - now having problems restoring data - authentication problems?
From: Del Hoobler <hoobler AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 26 Apr 2005 12:51:05 -0400
Scott,

The Exchange Server is getting information it wasn't prepared for.
Did you get this one resolved yet?  How?
If not, did you place a call with IBM Service?

Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 04/14/2005
02:27:33 PM:

> We did an 'import node' and are trying to restore that imported data to
> another machine.  Using the TDP Exchange Client I can go out, see the
> correct Storage Group data and select what I wish for restore.  However,
> a few tenths of a second after kicking the restore off, we receive an
> error message in the GUI..
>
> ACN0151E Errors occurred while processing the request.
>
> and
>
> Restore failed.  Error returned from c callback function call
> (0x8004010f).
>
>
>
> The TSM server log looks like this..
>
>
> 04/14/05 11:41:08     ANR0406I Session 12054 started for node
> WDBLABEX3TDP22
>                        (TDP MSExchgV2 NT) (Tcp/Ip 172.16.144.9(1478)).
>
> 04/14/05 11:41:09     ANE4991I (Session: 12054, Node: WDBLABEX3TDP22)
> TDP
>                        MSExchgV2 NT ACN3504 TDP for Microsoft Exchange:
> Starting
>                        restore for server WDBLABEX03.
>
> 04/14/05 11:41:09     ANE4991I (Session: 12054, Node: WDBLABEX3TDP22)
> TDP
>                        MSExchgV2 NT ACN3506 TDP for Microsoft Exchange:
> Starting
>                        full restore of storage group NYC SG Mbxs NYC to
> server
>                        WDBLABEX03.
>
> 04/14/05 11:41:09     ANE4993E (Session: 12054, Node: WDBLABEX3TDP22)
> TDP
>                        MSExchgV2 NT ACN3508 TDP for Microsoft Exchange:
> full
>                        restore of storage group NYC SG Mbxs NYC to
> server
>                        WDBLABEX03 failed, rc = 425.
>
> 04/14/05 11:41:09     ANE4991I (Session: 12054, Node: WDBLABEX3TDP22)
> TDP
>                        MSExchgV2 NT ACN3505 TDP for Microsoft Exchange:
> Restore
>                        from server  to WDBLABEX03 is complete.   Total
> backups
>                        restored: 0   Total bytes transferred: 0
> Elapsed
>                        processing time: 0.06 Secs   Throughput rate:
> 0.00 Kb/Sec
> 04/14/05 11:41:09     ANR0403I Session 12054 ended
>
>
> The dsierror log looks like this...
>
>
> 04/14/2005 09:24:37 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=2
> .
> 04/14/2005 09:24:37 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=2
> .
> 04/14/2005 09:24:37 sessOpen: Error 137 from signon authentication.
> 04/14/2005 09:24:37 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=2
> .
> 04/14/2005 09:24:37 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=2
> .
> 04/14/2005 09:24:37 sessOpen: Error 137 from signon authentication.
>
>
> If we try to run a backup we see these types of messages in the tdpexc
> log
>
> 04/14/2005 14:18:06
> ========================================================================
> =
> 04/14/2005 14:18:06 Request                       : Backup
>
> 04/14/2005 14:18:06 SG List                       : NYC  SG Mbxs NYC
>
> 04/14/2005 14:18:06 Backup Type                   : FULL
>
> 04/14/2005 14:18:06 Database Name                 :
>
> 04/14/2005 14:18:06 Buffers                       : 3
>
> 04/14/2005 14:18:06 Buffersize                    : 1024
>
> 04/14/2005 14:18:06 Exchange Server               : (Local Machine)
>
> 04/14/2005 14:18:06 TSM Node Name                 : WDBLABEX3TDP22
>
> 04/14/2005 14:18:06 TSM Options File              : C:\Program
> Files\Tivoli\TSM\TDPExchange\dsm.opt
>
> 04/14/2005 14:18:06 Mount Wait                    : Yes
>
> 04/14/2005 14:18:06 Quiet                         : No
>
> 04/14/2005 14:18:06
> ------------------------------------------------------------------------
> -
> 04/14/2005 14:18:07 Backup of storage group NYC  SG Mbxs NYC failed.
> 04/14/2005 14:18:07 Instance not found 04/14/2005 14:18:08 Retrying
> failed backups...
> 04/14/2005 14:18:08 Backup of storage group NYC  SG Mbxs NYC failed.
> 04/14/2005 14:18:08 Instance not found 04/14/2005 14:18:08 Retrying
> failed backups...
> 04/14/2005 14:18:09 Backup of storage group NYC  SG Mbxs NYC failed.
> 04/14/2005 14:18:09 Instance not found 04/14/2005 14:18:09 Retrying
> failed backups...
> 04/14/2005 14:18:10 Backup of storage group NYC  SG Mbxs NYC failed.
> 04/14/2005 14:18:10 Instance not found 04/14/2005 14:18:10 Retrying
> failed backups...
> 04/14/2005 14:18:10 Backup of storage group NYC  SG Mbxs NYC failed.
> 04/14/2005 14:18:10 Instance not found 04/14/2005 14:18:11 Retrying
> failed backups...
> 04/14/2005 14:18:11 Total storage groups requested for backup:  1
> 04/14/2005 14:18:11 Total storage groups backed up:             0
> 04/14/2005 14:18:11 Total storage groups expired:               0
> 04/14/2005 14:18:11 Total storage groups excluded:              0
> 04/14/2005 14:18:11 Throughput rate:                            0.00
> Kb/Sec
> 04/14/2005 14:18:11 Total bytes transferred:                    0
> 04/14/2005 14:18:11 Elapsed processing time:                    0.01
> Secs
>
>
>
> Has anyone seen anything similar?  We are checking with Microsoft as we
> believe there is some sort of authentication/logon problem.
>
> Thanks so much!
>
> Scott

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