It's a TSM issue.

In TSM, update the drive using the serial=autodetect option.  You can also
enter the serial number of the new drive as an argument to that option.

Bill Smoldt
STORServer, Inc.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Bill Dourado
Sent: Tuesday, March 22, 2005 5:03 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANR8963E

Hello All,

An engineer just swapped a faulty drive, now when I try to use it ,
I get the following error:

"ANR8963E Unable to find path to match the serial number defined for drive
TAPE1"

Can somebody please help me ?

The engineer thinks it's a Windows issue, our Windows man thinks it a TSM
issue !

TSM Server 5.2.2.0 on Windows Server 2003

Tape drive is one of four  LTO-2s  in a NEO 4000 Library

Thanks

Bill