By default open file support will not be installed.While installation choose 
Custom method and select open file support.Or just update your installation 
with open file support option.
Regards
san

Sandra <sadi AT SUPER.NET DOT PK> wrote:
Also that some more system files that are in use by another process are being
skipped.

Regards,
Sandra

Sandra wrote:

> Dear All,
> As I installed TSM 5.3 client on my machine running windows 2000 server
> "NTUSER." files are not being backed up saying i don't have open file support
> and snapshot image can not be created.
>
> I have open file support and online image support enabled .. and also that i
> used include.fs option.
>
> Include.Fs "C:" FILELEVELTYPE=SNAPSHOT SNAPSHOTCACHESIZE=100
> SNAPSHOTFSIDLERETRIES=10 SNAPSHOTFSIDLEWAIT=5S,500MS 
> SNAPSHOTCACHELOCATION="D:\"
>
> What is it that i m doing wrong ??????? any clue????
>
> Regards,
> Sandra

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