Hoa,


You'll find an article on Microsoft support web site
(http://support.microsoft.com), which may solve your problem : do a
search for "833167" and you'll be directed to an article about "Time-out
errors occur in Volume Shadow Copy service writers, and shadow copies
are lost during backup and during times when there are high levels of
input/output". There is an associated patch you should ask them and
apply on your client. We did it and it solved the problem !
Cheers. 


Arnaud 

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Panalpina Management Ltd., Basle, Switzerland, CIT Department
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Phone:  +41 (61) 226 11 11, FAX: +41 (61) 226 17 01
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-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Hoa V Nguyen
Sent: Thursday, 28 October, 2004 18:29
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Failed incremental backup for NT 2003.

Hi gurus,

Our NT guys have issues to backup NT 2003 with following errors
messages:

10/24/2004 18:44:24 CreateSnapshotSet(): AddToSnapshotSet() returns
hr=VSS_E_UNEXPECTED_PROVIDER_ERROR
10/24/2004 18:44:26 ANS1950E Backup via Microsoft Volume Shadow Copy
failed.  See error log for more detail.

I would appreciated you folks shed some light please.

We have opened a PMR 60173,370 with IBM regarding the windows 2003 TSM
client errors,but didn't hear any good news yet.

Client version: 5.2.3
TSM                   5.2.2.3

Thank you.
Hoa.