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Failed incremental backup for NT 2003.

2004-10-28 12:29:17
Subject: Failed incremental backup for NT 2003.
From: Hoa V Nguyen <nguyenhv AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 28 Oct 2004 11:29:00 -0500 
Hi gurus,

Our NT guys have issues to backup NT 2003 with following errors messages:

10/24/2004 18:44:24 CreateSnapshotSet(): AddToSnapshotSet() returns
hr=VSS_E_UNEXPECTED_PROVIDER_ERROR
10/24/2004 18:44:26 ANS1950E Backup via Microsoft Volume Shadow Copy
failed.  See error log for more detail.

I would appreciated you folks shed some light please.

We have opened a PMR 60173,370 with IBM regarding the windows 2003 TSM
client errors,but didn't hear any good news yet.

Client version: 5.2.3
TSM                   5.2.2.3

Thank you.
Hoa.
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