ADSM-L

Re: Tivoli locking up a Win2k system?

2004-08-14 21:56:38
Subject: Re: Tivoli locking up a Win2k system?
From: Len Boyle <SNOLEN AT VM.SAS DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Sat, 14 Aug 2004 21:45:48 EDT
In article <s11b99a0.064 AT copueg2.benesight DOT com>, Chris Hund
<CHund AT BENESIGHT DOT COM> says:
>
Hello Chris

We have seen many strange things when backups run, it is just a good
puzzle to find the root cause.
We had one server that would pin one cpu in a dual cpu box during
the backup. The TSM support folks came up with a trace that indicated
which file tsm was working on. It turns out that when TSM tried to read t
one file it's cpu usage would go to 100%. But it turns out that trying
to read the file with notepad would get the same results. It was the
Anti-virus software causing the problem, but they said that could not
fix the problem. We deleted the file and all was well.


Did you see anything in the windows event logs.
Have you tried turning on the TSM trace flags to see if that tells
you more.Tsm tech support should be able to tell you more
from the trace.
Can you run Task Manager and see who is using cpu and how much.
You might also look at the free tools at www.sysinternals.com
to trace file and registry access.


>Hi all,
>
>Has anyone ever come across an issue where the Tivoli client locks up a Win2k
>system?  This is happening fairly regularly with one of the Win2k boxes in our
>environment.
>
>Here are a few small excerpts from the dsmsched.log file during the times the
>system locks up:
>Chris Hund

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