Pattie,

We have this problem every other month or so.  We have to clear the
dominc.log file to resolve the problem.  My guess is your uninstall and
reinstall left this file in tact.  So try the following.   I had to get to
Level 2 support for this resolution, and it was a known problem.  Something
about corrupt data in the log.  I've never seen anything weird in the log,
but this fixes it for us every time.  I was hoping they had a fix for it by
now.   We usually find the problem when someone is attempting a restore.

Best wishes!


Issue:   While attempting to run the Domino for Mail GUI Interface, the
application will not start and just returns the user to the desktop.


Workaround:   This issue can be resolved by clearing the following file on
the client:

            C:\Program Files\Tivoli\TSM\Domino\dominc.log

What to Do:

            Find the file in question.
                       Open the file with Notepad.
            Right Click and Choose Select All
            Right Click and Choose Delete
            Save the empty file as dominc.log

The GUI interface should work now.


Debi Randolph
Sr. Systems Engineer
Server Support Group
First Services
St. Louis, MO




Date:    Tue, 20 Jul 2004 12:39:28 -0400
From:    "LeBlanc, Patricia" <Patricia.Leblanc AT LIBERTYMUTUAL DOT COM>
Subject: TDP for Domino

I'm experiencing a problem where my domino backups stopped running.

TSM Server is AIX 4.3.3 running TSM Server 5.1.1.6
TSM Client is Windows 2000 running TSM B/A Client 5.1.6 and TDP for
Domino 5.1.5

This is a partitioned domino server, so I've set the preference file as
outlined I Appendix G.

Last night I did a complete uninstall and reinstall and still the same
problem.

When you double click the icon on the desktop, nothing happens.  I can't
get a scheduled backup to work or thru command line.

Any ideas??

Thanks,
pattie



Debi Randolph
Server Support Group
First Services
314-592-5726