I wonder if that is new... I've seen people post attachments to listserv
quite recently. But if you want to send to me directly, that is fine. I'll
see what I can see.   :-)

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 07/20/2004
10:47:21:

> I can forward to you the information to your Internet email account.
> List Serve wouldn't let me include the attachments.
>
> Melinda Cooper
> Senior Information Center Analyst
> Work - 425.783.4467
> Pager - 425.438.5981
>
>
> -----Original Message-----
> From: Andrew Raibeck [mailto:storman AT US.IBM DOT COM]
> Sent: Tuesday, July 20, 2004 8:16 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: TSM Client V5.2.2.10 for Windows 2000/2003
>
> Hi Melinda,
>
> Can you provide more information about the problem? The dsminfo.txt file
> created by the "dsmc query systeminfo" command would be helpful (make
> sure
> you use the same dsm.opt file as your scheduler uses). You can attach
> dsminfo.txt in a response. Also, check the server activity log to see
> what
> messages are issued therein at the time this problem occurs. What are
> these messages?
>
> Regards,
>
> Andy
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Development
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 07/20/2004
> 07:59:54:
>
> > This has been very frustrating for us since when you review the log
> > files it says that the system objects and files have successfully been
> > backed up.
> >
> > This is the error code:
> > ANS1026E Session rejected: Communications protocol error.
> > Explanation: Communications protocol error. An unexpected
> communications
> > message was received by the client.
> > System Action: ADSM canceled the current operation.
> > User Response: Verify that your communication path is functioning
> > properly. If the problem continues, have your service representative
> > check for a possible program error.
> >
> > So at this point I don't know if it's in the dsm.opt file for with the
> > Unix server that has the TSM software.