I can forward to you the information to your Internet email account.
List Serve wouldn't let me include the attachments.

Melinda Cooper 
Senior Information Center Analyst 
Work - 425.783.4467 
Pager - 425.438.5981 


-----Original Message-----
From: Andrew Raibeck [mailto:storman AT US.IBM DOT COM] 
Sent: Tuesday, July 20, 2004 8:16 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TSM Client V5.2.2.10 for Windows 2000/2003

Hi Melinda,

Can you provide more information about the problem? The dsminfo.txt file
created by the "dsmc query systeminfo" command would be helpful (make
sure
you use the same dsm.opt file as your scheduler uses). You can attach
dsminfo.txt in a response. Also, check the server activity log to see
what
messages are issued therein at the time this problem occurs. What are
these messages?

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 07/20/2004
07:59:54:

> This has been very frustrating for us since when you review the log
> files it says that the system objects and files have successfully been
> backed up.
>
> This is the error code:
> ANS1026E Session rejected: Communications protocol error.
> Explanation: Communications protocol error. An unexpected
communications
> message was received by the client.
> System Action: ADSM canceled the current operation.
> User Response: Verify that your communication path is functioning
> properly. If the problem continues, have your service representative
> check for a possible program error.
>
> So at this point I don't know if it's in the dsm.opt file for with the
> Unix server that has the TSM software.