Ralph - I work in IBM TSM performance support. Please get a client
instruction trace as Richard suggests for this problem and post it to the
listserver. I can take a look at it.


At 01:16 PM 7/12/2004 -0400, you wrote:

I have a windows 2000 clients (v5 sp 4 build 2195) running tsm 5.1.7
who's incremental backup never ends.  Using the timestamps next to
message:  ANS1898I , it is taking between 5 minutes and 1 hour to parse
through 500 files.  I have 100+ other servers that take about 2/100 of a
second to pass through 500 files.

Tried rebooting the client and ran performance monitor.  Neither helped
or showed any problems.

Here is the bad server:

07/11/2004 14:23:08 ANS1898I ***** Processed   194,500 files *****
07/11/2004 14:25:17 ANS1898I ***** Processed   195,000 files *****
07/11/2004 14:34:18 ANS1898I ***** Processed   195,500 files *****
07/11/2004 15:16:52 ANS1898I ***** Processed   196,000 files *****

Here is a typical server:

07/04/2004 21:45:02 ANS1898I ***** Processed   649,000 files *****
07/04/2004 21:45:05 ANS1898I ***** Processed   649,500 files *****
07/04/2004 21:45:08 ANS1898I ***** Processed   650,000 files *****
07/04/2004 21:45:10 ANS1898I ***** Processed   650,500 files *****

Does anyone have any ideas?  The usual questions have been asked (what
changed?) but we still come up blank.

Thanks,
Ralph

Dave Canan
TSM Performance
IBM Advanced Technical Support
ddcanan AT us.ibm DOT com