Matt,

Before doing the restore, on the Exchange server to which you
will perform the restore to, you need to create the
Storage Groups and databases exactly as they appeared
on the original server (the upper/lower casing of the
names also needs to exactly match).
You may also need to mark the databases as:
   "This database can be overwritten by a restore."
Then you should be able to perform the restore.

Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 06/16/2004
12:59:03 PM:

> Any thoughts on this?
>
> ITSM for Mail v5.2.0.1 restoring Exchange data that was backed up using
> ITSM for Mail 5.1.5.
>
>
> Restoring to a different Exchange server than the original AND had to do
> a TSM DB restore (to a different TSM server) to be able to go back to
> the point and time they needed.   We have verified the contents of the
> data is on a tape and it loads that tape when attempting the restore.
>
> We have done this several time so it has worked, however this is the
> first time we had to restore the TSM DB and pull offsite copies of the
> tapes (onsite had been eat up in reclamation because the original onsite
> data had expired).
>
> Partial output of q cont of the volume that has the data.
>
>
> USCNT0427_EXCH   Bkup  USCNT0427      2  \data\0001\USCNT0427-SG2DB2\
> full
>                         \SG2
>
> USCNT0427_EXCH   Bkup  USCNT0427      2  \data\0000\USCNT0427-SG2DB3\
> full
>                         \SG2
>
> USCNT0427_EXCH   Bkup  USCNT0427      2  \data\0001\USCNT0427-SG2DB3\
> full
>                         \SG2
>
> USCNT0427_EXCH   Bkup  USCNT0427      2  \data\0000\USCNT0427-SG2DB4\
> full
>                         \SG2
>
> USCNT0427_EXCH   Bkup  USCNT0427      2  \data\0001\USCNT0427-SG2DB4\
> full
>                         \SG2
>
> USCNT0427_EXCH   Bkup  USCNT0427      2  \logs\ full
>
>                         \SG2
>
> USCNT0427_EXCH   Bkup  USCNT0427      2  \logs\20040525032945\ incr
>
>                         \SG2
>
> USCNT0427_EXCH   Bkup  USCNT0427      2  \logs\20040525073103\ incr
>
>
>
> The error message I am getting:
>
> 06/16/2004 11:49:37 Restore of SG2 failed.
> 06/16/2004 11:49:37 ACN5798E MS Exchange API HRESERESTOREADDDATABASE()
> failed with HRESULT: 0xc7fe1f42 - Database not found. 06/16/2004
> 11:49:37 Restore of SG2 failed.
> 06/16/2004 11:49:37 ACN5798E MS Exchange API HRESERESTOREREOPEN() failed
> with HRESULT: 0xc7ff0bc3 - Restore environment information corrupted.
> 06/16/2004 11:49:37 Restore of SG2 failed.
> 06/16/2004 11:49:37 ACN5798E MS Exchange API HRESERESTOREREOPEN() failed
> with HRESULT: 0xc7ff0bc3 - Restore environment information corrupted.
> 06/16/2004 11:49:38 Total backups inspected:                   3
>
>
>
>
> I am looking for other things to check. Any suggestions?