Check the log and search for Unavailable.  Maybe the tape was put in this 
status as well.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
creimer AT impactow.com DOT br
Sent: Thursday, May 27, 2004 7:35 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Insufficient number of mount points


Should the TSM Server record something in the activity log when the tape
is ejected or inserted in the tape drive?


>>Even with a tape into the tape drive the "q mount" returns:
>>
>>ANR2034E QUERY MOUNT: No match found using this criteria.
>
> This indicates that TSM doesn't know about the tape in the drive,
> suggesting that either it didn't put it there (as in independent
> action by an operator) or that it thought that an action like a
> dismount actually occurred but really didn't, due to a drive problem.
> Look back in your TSM Activity Log for the volume name which you found
> in the drive and see what transpired then; or the last action TSM knows
> it performed on that drive.  Look for device errors in your OS error
> log.  You may need the drive serviced, or have its microcode updated
> so that it behaves better.
>
> In the mean time, get that tape out of the drive and return it to its
> storage cell so that it can be properly used in upcoming operations.
> You may need to update the volume's status in TSM to make it available
> for use, as the library may have flagged it as misplaced.
>
>    Richard Sims    http://people.bu.edu/rbs
>


--------------------------------------------
Reimer
creimer AT impactow.com DOT br / www.quicksoft.com.br
Fone: (47) 231-6500 - Fax: (47) 231-6515