>I just upgraded from ITSM Server V5.1.8 to V5.2.2 and during the process
>it seems I lost (or actually did not get) the files needed for the
>online documentation.  I looked in the doc directory and only found the
>.chm files for the BA client.  BTW, I did upgrade the client code and it
>updated the .chm files correctly.
...

When you run into problems like these, avail yourself of the IBM database...
Go to www.ibm.com and enter       +itsm +.chm
There's an entry there for your problem.

   Richard Sims