I have been through this document with the netware engineer ... but have not 
solved the same problem, found this on the web and as it turns out tivoli 
support sent me the same doc.

you may find it helpfull

1083455 - IBM Tivoli Storage Manager: Backing up Server Specific 
Information fails with "(TSA500.NLM 5.5 262) This program cannot create a 
file."
Problem Desc: 
Backing up Server Specific Info (SSI) will error with the following 
messages: (TSA500.NLM 5.5 262) This program cannot create a file. ANS1228E 
Sending of object 'Server Specific Info/Server Specific Info' failed 
ANS4024E Error processing 'Server Specific Info/Server Specific Info': 
file write error ANS1802E Incremental backup of 'Server Specific 
Info/Server Specific Info' finished with 1 failure
 

Solution: 
The TSM Errors (ANS1228E, ANS4024E and ANS1802E) are reacting to the error 
returned from the Novell SMS APIs (TSA500.NLM 5.5 262). Per Novell, 
http://www.novell.com/documentation/lg/nw51/index.html?sysmsenu/data/hpgnz5gr.html,
 
this TSA500 error means the following:

TSA500-X-262: This program cannot create a file.
Source : tsa500.nlm
Explanation : The program could not create the specified file.
Action : Make sure the user has specified a valid directory path for the 
name space.
Action : Make sure the user has appropriate user access rights.

Check on the following:

o The login use for backups have the appropriate rights to the file 
system.
o Check to make sure that there was no temp files from the backup of 
Server Specific info. in the sys:system\tsa directory. 
One of these temporary files may be corrupt and preventing the backup. 
o Check the SYS volume to make sure there are no corruption and purge all 
erase file. 
o Check the SYS volume enough free space. 
o Check the files of SSI. Some of them auto generated and may be locked or 
corrupt. 

The five files of SSI are:

o SERVDATA.NDS
o DSMISC.LOG
o VOLSINFO.TXT
o STARTUP.NCF
o AUTOEXEC.NCF

o Was DSREPAIR running? If yes then it may have a lock on the NDS which 
may cause this error. If not check and make sure there are not other NLM 
locking the NDS. 
o Check the date and version of the DSBACKER.NLM and make sure that this 
is the correct version for your SP and NDS level.




Aaron Durkee
adurkee AT wnychs DOT org
phone: (716) 862-1713
fax: (716) 862-1717
Networking and Telecomm Services
Western New York Catholic Health System


>>> FHG AT KMD DOT DK 04/16/04 06:13AM >>>
Hi Rich

Clientversion? TSA versions? SP Level?

Regards
Flemming

-----Oprindelig meddelelse-----
Fra: Richard Taylor [mailto:RTY AT CO.CLARK.NV DOT US] 
Sendt: 15. april 2004 19:44
Til: ADSM-L AT VM.MARIST DOT EDU 
Emne: Novell NetWare box not backing up SSI


I have a NW5 box that backs up data fine, but even after repeated checks that 
it's communicating properly with the TSM server, I get the following error 
every time:

04/13/2004 22:32:16 ANS1512E Scheduled event 'ENT-MAIN-NW001' failed.  Return 
code = 12.
04/14/2004 22:00:22 (TSA500.NLM 5.5 262) This program cannot create a file.
04/14/2004 22:00:23 (TSA500.NLM 5.5 262) This program cannot create a file.
04/14/2004 22:00:23 (TSA500.NLM 5.5 262) This program cannot create a file.
04/14/2004 22:00:24 (TSA500.NLM 5.5 262) This program cannot create a file.
04/14/2004 22:00:24 (TSA500.NLM 5.5 262) This program cannot create a file.
04/14/2004 22:00:25 ANS1228E Sending of object 'Server Specific Info/Server 
Specific Info' failed
04/14/2004 22:00:25 ANS4024E Error processing 'Server Specific Info/Server 
Specific Info': file write error
04/14/2004 22:00:25 ANS1802E Incremental backup of 'Server Specific Info/Server 
Specific Info' finished with 1 failure

Any ideas?

Rich

Rich Taylor
CEIT Server Ops
Clark County Data Center
1670 Pinto Ln
Las Vegas, NV 89106
455-2384
rty AT co.clark.nv DOT us 

"When the work is done,
And the paycheck has been spent,
What is left but pride?"




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