Re: IBM3584 Tape Drives won't write to Media

Rajesh,

3A/00 means "media not present".

Is this a new library?  Has it ever worked?  If not, there may be a
drive cabling or definition problem such that the tape is being loaded
into one drive, but TSM is trying to read from a different drive

Is the tape you're trying label in the slot that TSM thinks it is?
The library may maintain it's own inventory which can be refreshed from
tapeutil in the IBMTape package (aka Atape for Windows).

Just ideas.

-Josh

On 04.03.23 at 08:55 rajeshoak AT LYCOS DOT COM wrote:

> Date: Tue, 23 Mar 2004 08:55:17 -0500
> From: Rajesh Oak <rajeshoak AT LYCOS DOT COM>
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: IBM3584 Tape Drives won't write to Media
>
> I have an IBM3584 Library that we have divided into 4 Logical
> Libraries and assigned them to 4 TSM Servers.
>
> 3 are AIX Servers and the 4th is a Windows 2000 Server. This is new
> TSM Server that is not in production yet.
>
> The Drives in the 4th TSM Server are attached to the Windows Server
> thru' the SAN Fabric.
>
> For the Windows TSM Server the Library is controlled by the TSM Device
> Driver and the Tape Drives are controlled by Windows Drivers. All the
> drives are defined and can be seen by TSM. But when I try to label and
> checkin Tapes it just sits on the process. After a while it gives an
> I/O error on the drive and the process fails.
>
> 03/23/2004 08:30:49 ANR8302E I/O error on drive DRIVE2
> (\\.\tape1)(OP=TESTREADY, Error Number=21, CC=0, KEY=02, ASC=3A
> ASCQ=00, SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00.00
> .10.13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.6E.42
> .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00
> .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00
> .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00,
> Description=An undetermined error has occurred).  Refer to
> Appendix D in the 'Messages' manual for recommended action.
> (SESSION: 54, PROCESS: 1)
>
> 03/23/2004 08:30:49 ANR8304E Time out error on drive DRIVE2
> (\\.\tape1) in library IBM3584. (SESSION: 54, PROCESS: 1)
>
> 03/23/2004 08:30:49 ANR8302E I/O error on drive DRIVE2
> (\\.\tape1) (OP=OFFL,Error Number=21, CC=0, KEY=02, ASC=3A,
> ASCQ=00, SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00.
> 00.10.13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.6E.
> 42.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.
> 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.
> 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00,
> Description=An undetermined error has occurred).  Refer to
> Appendix D in the 'Messages' manual for recommended action.
> (SESSION: 54, PROCESS: 1)
>
> 03/23/2004 08:31:28      ANR8841I Remove volume from slot 769
> of library IBM3584 at your convenience. (SESSION: 54, PROCESS: 1)
>
> Any help on this is appreciated.
>
> Rajesh Oak
> Blue Cross Blue Shield of Michigan
> Tel # 313-225-8086